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Technical Support Engineer

4 months ago

Wakefield, United Kingdom 4Recruitment Services Full time

IT Technician – Highways - Wakefield

Full Time

£15 PER hour

Undertake duties within Highways Service to ensure the effective monitoring and operation of the Network Management Team, specifically:
To support the Network Management Team in balancing priorities to manage, co–ordinate, and ensure safe and good quality road works across the District.
Assess and input activities on the highway in to the various electronic ICT Systems.
Assess, input and record into the electronic / ICT systems works and activities carried out under Licence
In consultation with all parties, monitor and review works applications on a regular and continuous basis.
Receive, review and process temporary Traffic Regulation Order applications relating to works / events on the highway.
Receive, input and monitor Temporary Traffic Light applications. 
Respond to customer contacts using all forms of communication methods.
Update appropriate public information / media systems in relation to works within the highway.
Support the Network Management Team in ensuring that financial control and monitoring systems are populated accurately and in a timely manner.
Responsible for providing data to support the issuing of invoices for highway licences, highway permits, over occupation charges. 
To support the Network Management Team to deliver the duties under the TMA 2004 and NRASWA including the recovery of fines and charges associated with working on the districts highway network.
Prepare data for reports for the Network Coordination Supervisor and other audiences as required.
Ensure that appropriate processes and procedures are documented, communicated, monitored and reviewed to mitigate risk, ensure consistency and meet data quality requirements.
Continuously seek to improve processes by reviewing existing processes and procedures when required.
Ensure that contact with the wider Highways Service is maintained in line with appropriate procedures to ensure effective communication takes place.
To find out more information please contact Abbie @ (url removed)

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