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Unit Support Officers

2 months ago

Chaucer, United Kingdom Spencer Clarke Group Full time

We're working in partnership with a Local Authorities in the London Bridge area that are looking for experienced Business Support Officer.

Contract: Initially 3- 6 months, with potential for a permanent role.

Hours: Full-time, 35 hours per week.

Location: London Bridge, SE1. (Hybrid working, 3 days a week in the office)

Pay Rate: Starting from £17+ per hour. (Negotiable based on experience)

About The Role:

To provide both an administrative and financial frontline service within the specific areas of the Environmental Health & Trading Standards Business Unit, by managing databases, undertaking a range of tasks in relation to the efficient and effective operation of the finance functions, and providing statistical reports. All in accordance with agreed procedures and national guidelines and codes of practice. Principal Accountabilities:

To possess a knowledge of one or more of the core functions within the environmental & trading standards service.
Identifying developments in best practice, legislative and other changes in relation to community safety and related disciplines.
To be responsible for producing information for reports on performance and quality.
Taking appropriate remedial action where needed, to ensure that changing priorities and circumstances are managed, targets and standards met and value and performance optimised.
Write reports, standard and non-standard correspondence as necessary.
Log, co-ordinate, and manage responses to members, MP's and chief executive's enquiries along with freedom of information requests within given timeframes.
Liaise with the call centre in connection with service complaints and /or enquiries. Carry out investigations ensuring they are fully researched and any necessary action taken.Experience Needed:

Experienced Business Support Officer.
Must be proficient in use of Civica System (APP).
Must have knowledge of Licensing Act 2003 and processing applications.*** We offer a market leading referral scheme of up to £250 so if you know of someone who may also be looking for an exciting career opportunity ***

To apply for this role please email & call Dane on (phone number removed)