Incident Analyst
3 weeks ago
Role: Incident Analyst
Location: Hursley 5 days per week
Working hours: SHIFT WORK 4 days on / 4 days off 12 hours 8am to 8pm
Salary: £38,000 per annum
Length: 12 months
Candidates must hold Active SC Clearance.
To handle incoming technical support incidents requests and changes.Management of personal call queue ensuring calls are closed in a timely fashion.
Provide updates and ensure ongoing customer communication is maintained.
Resolution of calls ranging from simple password resets to complex server queries.
Escalation of calls to 3rd Line Team as necessary.
To work as part of a close-knit and highly skilled team of Engineers.
Provide excellent customer service.
Work with other internal teams (3rd Line Technical Delivery Teams Development Projects etc.)
Perform software builds/re-builds on PCs and laptops as required.
Fix hardware faults and install upgrades to client hardware
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Incident Analyst
3 weeks ago
Winchester, United Kingdom Experis Full timeRole: Incident AnalystThe full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Location: Hursley 5 days per weekWorking hours: SHIFT WORK 4 days on / 4 days off 12 hours 8am to 8pmSalary: £38,000 per annumLength: 12 monthsCandidates must hold Active SC Clearance.To handle...
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Incident Analyst
3 weeks ago
Winchester, United Kingdom Experis Full timeRole: Incident AnalystLocation: Hursley 5 days per weekWorking hours: SHIFT WORK 4 days on / 4 days off 12 hours 8am to 8pmSalary: £38,000 per annumLength: 12 monthsCandidates must hold Active SC Clearance click apply for full job details
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Winchester, United Kingdom Experis UK Full timeRole: Incident AnalystLocation: Hursley 5 days per weekWorking hours: SHIFT WORK 4 days on / 4 days off 12 hours 8am to 8pmSalary: £38,000 per annumLength: 12 monthsCandidates must hold Active SC Clearance.To handle incoming technical support incidents requests and changes.Management of personal call queue ensuring calls are closed in a timely...
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Winchester, Hampshire, United Kingdom Experis Full timeRole: Incident Analyst The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Location : Hursley 5 days per week Working hours: SHIFT WORK 4 days on / 4 days off 12 hours 8am to 8pm Salary: £38,000 per annum Length: 12 months Candidates must hold Active SC...
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Incident Analyst
3 weeks ago
Winchester, Hampshire, United Kingdom Experis Full timeRole: Incident Analyst Location : Hursley 5 days per week Working hours: SHIFT WORK 4 days on / 4 days off 12 hours 8am to 8pm Salary: £38,000 per annum Length: 12 months Candidates must hold Active SC Clearance. To handle incoming technical support incidents requests and changes.Management of personal call queue ensuring calls are closed in a timely...
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Winchester, Hampshire, United Kingdom Shaw Daniels Solutions Full timeThe successful Tier 1 Security analyst will be the first line of defence for our client, responding to alerts and conducting initial triage to determine appropriate actions. With a primary focus on threat detection, incident assessment and vulnerability management the Tier 1 Security analyst will be a critical role in maintaining the cybersecurity for our...
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