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Housing Project Officer
4 weeks ago
Housing Project Officer
Location: Slough, Berkshire
Contract: Temporary, 3 months (potential for extension, possible temp to perm)
Hours: Full Time, 37 hours per week
Work Arrangement: Hybrid/Flexible (3-4 days on site)
Start Date: Immediate
Requirements: Basic DBS, Driving license, and own vehicle essential
We are seeking a dynamic Housing Project Officer to start immediately. You will support the Senior Housing Project Officer in managing tenancy and housing services for a Council-owned company with 200 properties.
Key Responsibilities:
Estate management
New tenant visits and sign-ups
Tenancy verification and fraud prevention
Service charge management
Liaising with freeholders and managing agents
Coordinating maintenance requests
Supporting asset compliance
Addressing anti-social behaviourMain Accountabilities:
Deliver housing and leasehold management services
Provide exceptional customer service
Collaborate with colleagues and external partners
Ensure compliance with statutory and best practice standards
Support vulnerable customers
Resolve service requests and complaints promptly
Implement service improvements
Manage void properties and tenant transitions
Promote health and safety compliance
Maintain high professional standardsExperience and Skills:
Significant experience in housing-related roles
Project management experience
Strong workload management and teamwork skills
Collaboration with partners, agencies, and community groups
Client monitoring and management
Knowledge of housing legislation, rent arrears, and anti-social behaviour policies
Legal enforcement knowledge
Understanding of Health and Safety, Equal Opportunity Policies, and building maintenance
Strong communication skills
Customer-focused problem-solving approach
Proficiency in IT and Microsoft Office
Commitment to professional developmentQualifications:
Project Management qualification (or working towards)
Certificate in Housing (Level 3) or equivalent
Valid driver's license and own transport
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
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