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Service Coordinator

4 months ago

Kingamps Lynn, United Kingdom LIBRA RECRUITMENT Full time

My Client based in Kings Lynn is looking for a Service Coordinator to join their team.
This role will be mainly registering service calls and dealing with all customer enquires as well as allocating work to Engineers.

Day to day responsibilities of the Service Coordinator role include:

Cost and complete engineers worksheet on completion of service call.
Process incoming invoices – checking rates/Warranty
Raising invoices for chargeable work
Checking Monitors
Assisting with Accrual
Supporting Call Handlers
Recovery of chargeable warranty costs
Cross charging costs where appropriate
Update on a daily basis customer Portals with invoice information
Adding engineer’s worksheets to Siclops
Register service calls/emails
Allocate and distribute fosters engineers work.
Allocate service calls to service partners.
Cost and complete engineers worksheet on completion of service call.
Update on a daily basis customer Portals
Order parts and issue quotes for repair work
Confirming parts on site
Checking Engineers Schedules to ensure they have work

My client is offering a generous basic as well as additional company benefits for the Service Coordinator position. My client also offers 25 days holiday per year.

Working hours for the Service Coordinator role are Monday to Friday 8.30am till 5pm.
Free parking on site.

Our vision here at Libra Recruitment is to be the recruiter of choice for both our clients and our candidates. We are forward thinking, passionate and consultative in our approach to recruitment. We have the skills and experience to deliver a professional, tailored and friendly service.

Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.

We receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful for the Service Coordinator role on this occasion