Field Service Engineer

4 weeks ago

South West, United Kingdom Atlas Copco Compressors Full time

Field Service Engineer
Is your day successful if you can keep machines running and if customers are satisfied? As a Field Service Engineer, do you enjoy having a team of colleagues that look after your daily planning, and support you remotely when you are facing more complex technical issues? Reporting to the Regional Service Manager, you will work as part of a team for your designated region.
The Field Service Engineer role:
* Perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance will also be conducted
* Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.
* Document all work performed daily using company provided hardware and software.
* Develop relationships with customers
* Provide basic tools to accomplish job along with normal maintenance of tools and equipment.
* Develop by learning VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
* Respond to customer needs and work to satisfy customer expectations.
* Participate in a rotating on - call schedule and be able to work overtime on short notice.
* Promote the Atlas Copco "Way". Learn and share knowledge, experiences and training with teammates to increase one's own knowledge and knowledge of others.
* Promote and practice proper safety procedures and the correct use of personal protective equipment.
* Work as a team sharing knowledge with colleagues and participate in training of self and others
* Contribute to positive Company branding by maintaining a professional and customer-oriented image
* Take whatever action is appropriate and required
To succeed as Field Service Engineer, you will need...
* Previous compressor and pneumatic experience
* Previous experience in an industrial electrical or mechanical position
* Mechanical or electrical qualification. Although, we understand you might be qualified by experience
* Full UK driving licence – with less than 4 points
* Computer literacy, can learn new systems.
* Flexibility to participate in the call out rota
* You will work on-site, and will need to travel throughout your region
In return, we offer you...
* A positive team-working atmosphere, encouraging innovation and collaboration
* Onsite training with an experienced Compressor Engineer for your initial months
* Additional training from the Technical support team, throughout your career
* You will be provided with a laptop and mobile phone to keep you connected whilst out in the field
* Your safety is our priority so full PPE (Personal Protective Equipment) is also provided
* Ongoing support – Regular contact with your team through regular ‘Toolbox’ meetings, plus a dedicated Regional Service Manager within your geographical region
* A career…We value our employees, we invest in their training and developing, and we will give you the opportunity to grow and progress within the company
* A great benefits package, including a desirable pension scheme, private medical insurance, minimum 25 days annual leave and more.
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging

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