Business Support Officer

4 weeks ago

Havering atte Bower, United Kingdom AKTON Resourcing Ltd Full time

Business Support Officer
Havering
£16/hr
36.00/hrs a week
Start date: ASAP

AKTON Recruitment is working closely with the local authorities and we are looking for a Business Support Officer in the Havering area. DBS required for this role, please apply if you have a valid DBS.

The primary purpose of this role is to provide a reliable, high quality administrative and support service to the Children and Young People's Service.
The key objectives are to :
* Contribute to the development of the Business Support Team 'service offer', helping to professionalise and future-proof administrative and support services by participating in task-finish working groups.
* Provide high quality, consistent, efficient and effective support services within agreed (and often stretched) timescales.
* Prioritise workload in the face of competing demands and a pressurised working environment, often supporting multiple front line teams and projects.
* Maintain, update and quality assure various IT systems and records, ensuring consistency, accuracy and quality of data.
* Providing bespoke analysis reports often drawing upon a complex dataset.
* Provide high quality self-directed administrative support, checking own work and proactively looking to raise standards and improve consistency across the team.
* Provide high quality specialist support such as minute-taking to allocated meetings/Panels, ensuring that they operate in accordance with all legal and internally agreed standards and procedures.
* Be the nominated 'subject matter expert' lead for at least two appropriate corporate functions such as HR, Finance, IT, Complaints etc.
* Can deliver in a fast paced, complex project management and matrix management environment (where work is allocated by multiple task managers).

Experience:
* Excellent working knowledge of Microsoft Office software suite and other IT applications.
* Experience of dealing with correspondence for the team or service in a timely, consistent and professional manner.
* Experience of interpreting, analysing and dealing with sensitive information and data.
* Excellent experience of at least two of the following functions: HR, Finance, IT, Data Analysis, Quality Assurance, Research, Project Management and Commissioning.
* Experience of working in a complex project management environment.
* Experience of working to tight deadlines in a fast paced, results-focused environment without compromising accuracy.
* Excellent experience of administration and organisation of meetings, including writing formal minutes.
* Experience of working effectively as part of a team.
* Experience of communicating effectively with internal and external agencies by phone, email, letters and face to face.
* Experience of financial management processes including paying and reconciling invoices, and creating, updating and reconciling spreadsheets.
* Desirable to have subject matter expertise and knowledge of areas within the Service Area such as LAC, CP, MASH

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