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Support Services Team Leader

4 months ago

Batley, United Kingdom Adecco Full time

We have a fantastic opportunity for a Support Services Team Leader to join our team based within Batley.
* Salary: £ (phone number removed)
* This is a 6 month FTC working flexible rotas: Mon-Fri (8am- 4pm , 10am-6pm, and 12pm- 8pm)
* Amazing benefits such as: 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice.
* Full Training will be provided.
* DBS Required.
* A full clean driving license will be required.

To apply please either apply via the advert or email or call us on (phone number removed)

About the role:
As a Support Services Team Leader, you will supervise and support a team of Frontline FM colleagues within a dedicated patch of properties.

The role will involve completing rota's and ensuring that administrative duties are carried out. You may also be involved in the recruitment of Frontline Colleague's, as well as liaising with your customers, tenants, contractors. Some of your time will consist of planning and allocating work and checking that all duties have been carried out correctly and to the required standard.
You will manage your own time, splitting your time between each of the properties within your patch of colleagues and working from home. Ensuring that you are on hand and there to support our colleagues and customers where required.

This is a varied role, which requires someone with a background of supervising colleagues, ideally within a Facilities Management role.

Key Responsibilities:

* Complete any reports or paperwork associated with the role, including but not limited to, timesheets verification, absence records, annual leave information, stock order forms & Health & Safety audits
* Undertake the rostering of staff and ensure all absences are appropriately covered
* Responsible for the recruitment of staff, undertake their appraisal and monitor personal development. Undertake one to ones and appraisals
* Recruit, induct and where appropriate train new employees or less experienced staff in accordance with training requirements
* Manage a delegated budget
* Undertake all planned and reactive ad hoc surveys/audits as necessary to manage the business performance
* Liaise with your customers, tenants, contractors, and service users to understand day to day service pressures and coordinate any required response, providing professional advice and information where appropriate
* Creating and managing purchase orders and timesheets

What the role can offer you:
* 27 days annual leave + 8 days bank holiday.
* Training and development opportunities.
* SMART Pension contribution into which the company will contribute up to 6%.
* Retail discounts and Cycle to Work Scheme.
* 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice.
* Colleague Assistance Programme and offer support for all areas of life.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website