Court Usher

1 month ago

St Albans, United Kingdom Brook Street Full time

We have an exciting new job opportunity for a court usher to join one of our Government clients in St Albans City Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice.

This is a full-time temporary role for an ongoing 5 months with a view to extending the contract further.
The responsibilities of the role will include:

The Agency worker will:
o Prepare and open Court 30 minutes before court sits
o Collect and prepare relevant Law and textbooks
o Escort the Judge to and from the Court
o Keep accurate notes of the hearing
o Prepare for remote hearings
o IT knowledge desirable
o Ensure all relevant notices are displayed and updated as required
o Complete Witness and Counsel Slips in an accurate and timely manner
o Keep the Court clean and tidy
o Ensure Holy Books and Oath cards are stored respectfully and checked daily
o Correct swearing in of Witnesses and Jurors
o Ensure Court keys are kept safe as per Key Risk Controls
o Where simultaneous transcription is used
o Update loose leaf binders within 5 working days of receipt
o Work effectively in any business area as required
o Report to the Usher Manager for re-allocation immediately court has concluded for the day
o Assist generally with duties in any Rolls business area as required

Key Skills:
o Must be polite and helpful to all customers both external and internal.
o Remains calm, tactful and sensitive when dealing with difficult situations or people.
o Is aware of the customer needs and is efficient in dealing with these.
o Passes on important information to all concerned promptly and clearly, with tact and honesty.
o Works effectively on own and with others.

Experience working within a public facing environment is desirable
Provide some Administrative support and will follow set procedures and exercise with some independent judgement in carrying out work.
Good communication skills both oral and written required.
A working knowledge and experience of Microsoft Office

Salary: £11.44p/h (with benefits of pension scheme and holiday.
Hours: 37 hours per week, Monday to Friday, 09:00-17:00

if you are successful you will be subject to security checks which take approximately 2-3 weeks to process.
At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey

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