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Personal Injury Claims Specialist

4 months ago

Glasgow, United Kingdom Vermelo RPO Full time

Personal Injury Specialist

Full time, Permanent position and 12 month FTC's available

Monday to Friday - 37.5 hours per week

Hybrid working model

We are currently looking to recruit a Personal Injury Specialist for a leading insurer.

The Personal Injury Specialist is responsible for managing a caseload of claims below £25k, and supporting the team and department in achieving the key performance targets.

Responsibilities

Handle Claims in accordance with the Best Practise Guide.
Adhere to the legal and regulatory framework in accordance with the relevant bodies.
Complete Exception & Audit controls within timeframes.
Comply with internal policy and procedures, and comply with external best practice and legislation, e.g. equal opportunities.
Work collaboratively with your peer group to achieve the best outcomes.
Work with your team leader group to achieve proactive quality file handling.Skills/Experience

Existing knowledge of claims or processes within claims would be beneficial.
Ability to communicate with customers and third party representatives both verbally and via written communication.
Ability to work as part of a team and wider department.
Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively - working to tight deadlines.
Ability to demonstrate quality claims handling with a clear understanding of the need for reserving accuracy on all claims.
Ability to spot market trends & potential strategies that can support the department in achieving the key objectives