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Customer Co-ordinator

2 months ago

Moore, United Kingdom Millbank Holdings Full time

Do you have extensive customer service experience, in either face to face or phone-based environment?

Are you a student seeking a temporary role or perhaps a graduate looking to kickstart your career in a well-known healthcare company?

Can you demonstrate good administration skills with the ability to accurately input information for the registration of new customers?

If the answer is yes, this could be the role for you, so read on and get in touch now to avoid missing out

The opportunity
Due to projects ramping up, a fantastic opportunity has become available for a customer coordinator to join their existing busy team on a contract basis, to provide support and guidance for all customer related issues. 

The role
As a Customer Co-ordinator, the focus of your role is to ensure a professional and courteous service is maintained, ensuring all patients receive support and guidance.

Your duties and responsibilities will be 
Ensuring patients are contacted on their planned call date and ensuring the accurate processing of requirements.
Ensuring all planned calls and sales orders are processed in a timely manner on the correct day.
Monitoring patients ordering levels, ensuring the patients is not under stocked or overstocked whilst adhering to stock compliance.
Arranging out of schedule and same day deliveries for urgent stock.
Liaising with patients and hospitals to reschedule deliveries where required.  You will have the following qualifications and experience
Customer service experience either phone based or face to face is essential.
Excellent administration skills to ensure accurate information for all registrations of new patients. 
Excellent communication skills and the ability to deal with all aspects of queries, including sensitive situations.
Ability to work under pressure in a fast-paced environment. 
Friendly working environment, working from modern HQ.  Get in touch now
If you're seeking a new opportunity to work in a fast paced customer environment, where you will be responsible for ensuring successful customer satisfaction and think you have the relevant skills and experience our client is seeking then apply today to avoid missing out

Millbank Holdings Ltd is an equal opportunities employer and respects diversity. We welcome applications from all suitably qualified persons who are eligible to live and work in the UK.
Millbank is proud to be a member of the ‘Disability Confident Scheme’. Millbank operates as an Employment Agency and Business