Roadside Technician

Roadside Technician

Basic Salary: Up to £37,000

Location: Yorkshire

Working Hours: 40 hour week on shift pattern

Extras: Competitive holiday allowance

Benefits:

Free Breakdown & Travel Insurance
50% Discount on Motor, Home & Pet Insurance
9% Pension - Choose to Opt out and get the money now
22 Days Annual Leave - Rising in Service (+ Bank Holidays)
Tax Efficient EV Car Scheme
Job Description

We are looking for a skilled and reliable Roadside Technician to join our team. As a Roadside Technician, you will be the first point of contact for customers experiencing vehicle issues. Your primary responsibilities will include providing emergency roadside assistance, diagnosing mechanical problems, and performing minor repairs on-site.

Key Responsibilities of Roadside Technician / Roadside Mechanic / Vehicle Technician:

Respond promptly to service calls from customers needing roadside assistance
Diagnose vehicle issues and provide effective solutions
Perform minor repairs, including battery replacements, tire changes, and lockout services
Ensure customer safety and satisfaction at all times
Maintain a professional and courteous demeanour when interacting with customers
Complete service reports and maintain accurate records of work performed
Adhere to company safety protocols and guidelines
Stay up-to-date with the latest automotive technologies and repair techniques
Qualifications and experience for Roadside Technician / Roadside Mechanic / Vehicle Technician:

A current Category B driving licence is necessary
NVQ Level 2 or similar type of accreditation in light vehicle maintenance
Demonstrate empathy and a desire to always achieve the correct outcome.
Experience of the Motor Repair industry (essential)
Experience of lone working (desirable)
Utilise and apply up-to-date vehicle repair techniques
Display and utilise best practice and first-class Health & Safety behaviours
Collaboration with dispatch team to improve the customer claims journey
Use self-initiative
Please contact Aimee Wilkins  at Tru Talent on (phone number removed) or (phone number removed), using reference (2215) or 'Apply Now