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Cleaning Manager
3 months ago
CRG are seeking an experienced and motivated Cleaning Manager on behalf of our client based in High Wycombe. The successful candidate will be responsible for ensuring that all cleaning activities meet our high standards of hygiene and customer satisfaction, while efficiently managing a team of cleaning staff.
Key Responsibilities:
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Operational Management:
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Oversee the daily cleaning operations, ensuring that all areas are cleaned to the highest standards.
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Develop and implement cleaning schedules, ensuring effective allocation of staff and resources.
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Monitor the quality of cleaning services provided and address any issues promptly.
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Ensure compliance with health and safety regulations.
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Team Leadership:
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Lead, supervise, and motivate a team of cleaning staff, providing guidance and support as needed.
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Conduct regular performance reviews and provide training to enhance team skills and knowledge.
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Manage staff recruitment, onboarding, and ongoing development.
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Client and Stakeholder Management:
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Liaise with clients to understand their cleaning needs and ensure their expectations are met or exceeded.
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Regularly review client feedback and implement improvements where necessary.
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Maintain positive relationships with suppliers and manage inventory of cleaning materials and equipment.
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Administrative Duties:
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Prepare and manage budgets, ensuring cost-effective operations without compromising quality.
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Maintain accurate records of cleaning activities, staff schedules, and inventory levels.
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Report on key performance indicators (KPIs) and provide management with regular updates.
Qualifications and Experience:
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Proven experience in a cleaning management or supervisory role, ideally in a commercial, industrial, or healthcare environment.
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Strong understanding of cleaning practices, products, and equipment.
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Excellent knowledge of health and safety regulations, including COSHH.
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Experience in team management, with strong leadership and communication skills.
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Ability to manage budgets and operational costs effectively.
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Good IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Personal Attributes:
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Highly organised with strong attention to detail.
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Ability to work independently and make decisions under pressure.
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Customer-focused, with a commitment to delivering high-quality service.
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Proactive and flexible, with a positive approach to problem-solving.
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Reliable and punctual, with a strong work ethic
