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Field Service Engineer

2 months ago

Luton, United Kingdom Link Talent Full time

The position being recruited for is a Field Service Engineer (Commercial Vehicles), on a permanent full-time contract, this role will be homebased and customer site based. Candidates need to be based in and around the Luton area north of the M25, this would allow good support to the Oxford area and also Norwich amongst other locations.

Core responsibilities

* Field Service support for – Commercial Vehicles Division, Electric Drive and Diwa bus transmission systems

* Carry out diagnostics and repairs at customer and 3rd. party sites.

* Carry out major unit exchanges at above locations.

* Support sales team in CV department to increase awareness of product performance, share field service opportunities and drive growth.

* Provide technical support and advice to sales colleagues where appropriate.

* Develop and maintain good working relationships with customers and their representatives.

* Liaise with Health & Safety and Field Service Managers on any issues arising from the day-to- day tasks.

* Working unsociable hours may arise to meet the requirements of the business.

* Use reporting procedures to feedback quality related issues noted during the work assignment.

* Ensure all assigned training within PEP and iHasco are kept up to date.

Professional Experience & Education

- Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred.

- Experience with electric vehicles

- Excellent diagnostic capabilities

New Employees must pass a Drugs and Alcohol related Medical upon starting within the Company.

Package Details:-

- Company Vehicle

- Monday – Thursday, 8am to 17pm, Friday 8am – 15:30pm a 41-hour working week.

- £50k – £60k (dependent on experience)

- Annual Bonus (pro rata on year of joining)

- 20 days holiday (pro rata on joining)

- Pensions 3% EE and 6% ER