Client Facing Implementation Consultant

3 weeks ago

London, United Kingdom Resilient Management Solutions Full time

Role: Client Facing Implementation Consultant

Location: London/Hybrid

Job Type: Permanent

We are currently working exclusively with our client, a leading IT consulting and system integration company specialising in Credit & Asset Finance. They provide innovative solutions and expertise to global businesses, helping their clients successfully transform operations. As a Client Facing Implementation Consultant, you will play a pivotal role in delivering exceptional software implementation services to asset finance companies, major banks, and financial institutions across the UK.

Your responsibilities will encompass all phases of software implementation projects, focusing on vendor solutions such as Alfa Systems, Ambit, Ekip, Miles, Cassiopae, and CALMS/CMS.

You will engage in comprehensive functional roles, including gap analysis, process design, configuration, test support, change management, document management, reporting, and release management.

Responsibilities:

* Analysing client business requirements and relate them to software solution’s capabilities.

* Identifying and validating any gaps together with solution proposal (e.g. workarounds or changes in processes) and ensure any solutions proposed are realistic and within the agreed scope of the project.

* Defining and validating customisation needs for software products as per agreed business definitions.

* Building specification documents, if and when needed, for local development and ensure technical consultants have a clear understanding of these specifications.

* Preparing and executing modelling, configuration and delivering solutions

* Preparing and performing the functional tests to support User Acceptance Test.

* Ensuring test sign off and business acceptance.

* Demonstrating strong stakeholder management skills with all contacts.

* Conducting the user trainings which includes design, customisation, and update of training materials.

* Supporting customers, ensuring your experience and expertise is available at key stages of delivery to meet our clients’ needs and build trusted partnerships

* Embody the companiess values, mission, and culture to drive successful delivery of customer solutions in a sustainable way.

Qualifications / Experience Required:

* Bachelor’s Degree in Finance, Computer Science, Engineering, Business; or equivalent work experience is required.

* Significant experience in leasing or asset finance software implementation projects (Alfa Systems, Calms, Ambit, Cassiopae, APAK, Ekip, Miles

* Strong analysis and adaptation skills - technical acquaintance is a plus.

* Knowledge in process design tools (Visio) and/or BPMN. Experience of quality management tools (QC, Jira) and wikis (Confluence).

* Experience of working in an agile and fast-moving environment, cross-disciplinary and multi- cultural teams.

* Languages: Fluent in English – Bilingual is a plus.

We invite qualified candidates to apply for this opportunity. All applications will be treated with the strictest confidence

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