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Contracts Supervisor

2 months ago

Kensington, United Kingdom Spencer and James Full time

We are seeking a skilled and organized Contract Supervisor to ensure a top quality service is provided to residents on a social housing reactive maintenance contract in London for a Leading Principle Contractor. You will oversee the responsive repairs function and ensure targets are consistently achieved by your team.

Key Responsibilities:

* Provide high-quality service by managing work schedules according to company procedures, standards, and Service Level Agreements (SLAs).

* Represent our business at client and resident performance meetings as requested by the Manager.

* Oversee the responsive repairs function to ensure consistent performance against targets.

* Manage material costs efficiently, ensuring all processes and procedures are followed correctly.

* Monitor work quality through inspections, inspection reports, key performance indicators analysis, and customer satisfaction surveys.

* Lead, manage, and develop your team, determining the optimal employment levels to meet service requirements.

Requirements:

* Previous experience in Responsive Maintenance as a Supervisor is essential

* Full UK driving licence.

* Strong communication skills.

* Excellent problem-solving abilities.

* Ability to multitask and work under tight deadlines.

* SSSTS

If you meet the requirements for this position and have previous experience in a similar role please apply and you will be contacted