Telephony Engineer

2 weeks ago

Belfast, United Kingdom Hays Technology Full time

Telephony/Network Communications Engineer
This telecom solutions provider is seeking a highly skilled Network Communications Engineer with current telephony manufacturer certification to join their team. The ideal candidate will be responsible for designing, installing, and maintaining complex network communications systems for their clients.
Responsibilities:

Responsible for the installation and support of the equipment at customer's premises to ensure effective service within agreed time scales and to the standards required by the company
Ensure the appropriate level of liaison between accredited partners, sales and customers is delivered to maintain an efficient and effective service
Plan and co-ordinate effective training, ensuring the customer has a sound understanding of the product and the benefits it can offer.
Complete the required documentation and reporting in respect of the installation, configuration and commissioning of equipment as required
Responsible as required for the provision of office-based technical support internally and externally
Ensure all projects you have been assigned are carried out effectively to achieve the agreed goals and targets
Responsible as required for onsite maintenance
Ensure you establish and maintain appropriate internal and external communicationRequirements:

At least 2 years' experience within an enterprise telephony communications engineering/IT field-based role
Current certifications from leading telephony manufacturers - Mitel, Cisco, Avaya.
Strong knowledge of network protocols, including LAN / WAN solutions
Experience with VMware and Linux
SIP certification or relevant experience
Experience of working with Mitel enterprise telephony portfolio of IP Telephony solutions or equivalent
Evidence of ability to investigate issues, analyse and present options for achieving resolutionDemonstrable ability to successfully receive technical training, subsequently deploying the imparted knowledge to best advantage

Ability to work independently and as part of a team
Evidence of ability to investigate issues, analyse and present options for achieving resolution
Excellent written and verbal communication skills
Valid UK driving licence
Availability to travel and work flexible hours as needed (on-call rota)
This organisation offers a competitive salary, opportunities for growth and advancement and a range of benefits. If you are a motivated and experienced telephony Communications Field Engineer with a passion for technology, get in touch

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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