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Head of Soft Services

4 months ago


Bognor Regis, United Kingdom HVAC Recruitment Full time

Head of Soft Services – Hospitality
Circa £65,000
Bognor Regis

This is a truly unique opportunity for an experienced Soft Services manager to join a national treasure in the world of hospitality, as Head of Soft Services.

In a 24/7 hospitality environment, you will ensure that all soft services are managed to the highest standard – both on a planned and reactive basis

Role & Responsibilities

* With a small team of direct reports, who in turn will manage large teams of cleaning and housekeeping staff, you will make sure all guests have the best time possible in a clean and safe environment.

* You will work closely with the operations management to put the right teams in place for the fluctuating number of guests, and types of events that can influence team needs.

* You will hold budget responsibility.

Candidate Profile

* A skilled senior soft services professional.

* Demonstrable experience of delivering an exceptional cleaning service.

* Ideally experienced in a demanding 24-hour industry, such as hospitality, holiday resorts, casinos and hotels.

* Experience of team management, from recruitment to retention, including disciplinary matters.

* Commercial acumen and experience of managing budgets.

Benefits Summary;

* Negotiable circa £65k