Intermediate Analyst
3 weeks ago
Are you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team
Job Purpose:As a Client Service Intermediate Analyst, you'll play a crucial role in addressing external client issues and ensuring ongoing client service support. You'll collaborate with the Client Service team to provide solutions and support, making a difference to our global clients.
Responsibilities:
Client Portfolio Management: Manage a portfolio of high-profile global clients across ETD/OTC cleared products.
Trade Lifecycle Support: Handle trade lifecycle processes, including cash and collateral management, static data updates, and FX processing.
Timely Query Resolution: Acknowledge, investigate, and resolve client queries within expected timeframes, adhering to industry standards.
Root Cause Analysis: Provide in-depth analysis and root cause identification for client portfolios. Chair internal meetings to resolve issues and prevent recurrence.
Client Experience Optimisation: Collaborate with Sales and Relationship teams to understand client needs and enhance their overall experience.
Clear Communication: Keep clients informed about market events, delays, and technology issues through clear and concise updates.
Performance Review: Conduct monthly MIS reviews to optimise client flow through the system and analyse client performance.
Strategic Projects: Participate in documenting business requirements and testing new processes, systems rollouts, and UAT.
Regulatory Compliance: Understanding product and regulatory environments impacts client portfolios. Adhere to group procedures and policies.
Thought Leadership: Drive cross-departmental initiatives and contribute as a thought leader.
Risk Assessment: Make informed business decisions, considering risk factors and compliance with applicable laws and regulations.Qualifications:
Experience: Substantial previous experience in a similar position.
Business/Financial Background: Relevant experience in a business or financial environment is preferred.
Project Management Skills: Demonstrated ability to prioritise multiple tasks and manage projects effectively.
Accountability: Proven self-reliance and accountability, with the ability to manage risk.
Effective Communication: Clear and concise written and verbal communication skills, with the ability to influence stakeholders.
Analytical Acumen: Strong investigative and analytical skills.
Client Focus: Consistently deliver high-quality customer service, building strong client relationships.Education:
Bachelor's degree or equivalent experience.
Sounds like a good fit for you - apply today
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
-
Intermediate Analyst
7 days ago
Belfast, United Kingdom Hays Technology Full timeAre you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We're looking for a Client Service Intermediate Analyst to join a great team! Job Purpose:As a Client Service Intermediate Analyst, you'll play a crucial role in addressing external client issues and ensuring...
-
Intermediate Analyst
3 weeks ago
Belfast, United Kingdom Hays Full timeAre you passionate about providing exceptional client service? Do you thrive in a dynamic environment where you can make a real impact? We’re looking for a Client Service Intermediate Analyst to join a great team! Job Purpose: As a Client Service Intermediate Analyst, you’ll play a crucial role in addressing external client issues and ensuring ongoing...
-
Kyc Operations Intermediate Analyst
16 hours ago
Belfast, United Kingdom eFinancialCareers Full timeCiti, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financialproducts and services, including consumer banking and credit, corporate and investment banking,...
-
Applications Support Intermediate Analyst
2 days ago
Belfast, United Kingdom Citi Full timeAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Global Reconciliation Support Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly...
-
Applications Support Intermediate Analyst
15 hours ago
Belfast, United Kingdom Citigroup Inc. Full timeAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Global Reconciliation Support Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly...
-
Operational Risk Intermediate Analyst
2 days ago
Belfast, United Kingdom Citi Full timeBy Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team//Role Overview The European Market Infrastructure Regulation (EMIR) Regulatory Reporting Team provide oversight and controls for EMIR...
-
Belfast, United Kingdom Citi Full timeAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly...
-
Belfast, Northern Ireland, United Kingdom Citi Full timeAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly...
-
Operations Intermediate Analyst at
2 days ago
Belfast, United Kingdom Citi Full timeAre you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Asset Servicing Client...
-
Operations Intermediate Analyst at Citi
2 days ago
Belfast, United Kingdom Citi Full timeAre you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Asset Servicing Client...
-
Operational Risk Analyst
2 days ago
Belfast, United Kingdom Citi Full timeBy Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. The European Market Infrastructure Regulation (EMIR) Regulatory Reporting Team provide oversight and controls for EMIR Reporting. The role...
-
Legal Tech Support Analyst
1 month ago
Belfast, United Kingdom Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full timeThe Technology Support Analyst (Tier 1) willprovide the first point of contact for our end users through phone, email, chat, and/or ticket system. For this reason, this role is classified as a Tier 1 Technology Help Desk position. This role will provide solutions for our end user community promptly as set out by the department service level agreements. ...
-
Operations Intermediate Analyst
13 hours ago
Belfast, United Kingdom 06500 Citigroup Global Markets Limited Full timeOrganization Overview: Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Prime finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by...
-
Operations Intermediate Analyst
2 days ago
Belfast, United Kingdom Citi Full timeOrganization Overview: Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Prime finance Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by...
-
Operations Intermediate Analyst
2 days ago
Belfast, United Kingdom Citi Private Bank Full timeAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Income Asset Servicing Team.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing...
-
Operations Intermediate Analyst
1 day ago
Belfast, United Kingdom Citi Private Bank Full timeAre you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Income Asset Servicing Team.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing...
-
Technology Support Analyst
1 month ago
Belfast, United Kingdom Baker & McKenzie Rechtsanwaltsgesellschaft mbH Full timeThe Technology Support Analyst (Tier 1) willprovide the first point of contact for our end users through phone, email, chat, and/or ticket system. For this reason, this role is classified as a Tier 1 Technology Help Desk position. This role will provide solutions for our end user community promptly as set out by the department service level agreements. ...
-
Financial Analyst BELFAST
1 day ago
Belfast, United Kingdom Adecco Full timeFinancial Analyst | Hybrid 3 days per week in the office | Banking | Belfast | £200/d Inside IR35 | 10 Months Contract We currently have an opening with a Financial Services client to join their Controls team where you will perform analysis on Operations reconciliations. Relevant experience working within previous Financial Services and Financial...
-
Belfast, United Kingdom Adecco Full timeFinancial Analyst | Hybrid 3 days per week in the office | Banking | Belfast | £200/d Inside IR35 | 10 Months ContractWe currently have an opening with a Financial Services client to join their Controls team where you will perform analysis on Operations reconciliations. Relevant experience working within previous Financial Services and Financial Accounting...
-
Belfast, United Kingdom Adecco Full timeFinancial Analyst | Hybrid 3 days per week in the office | Banking | Belfast | £200/d Inside IR35 | 10 Months Contract We currently have an opening with a Financial Services client to join their Controls team where you will perform analysis on Operations reconciliations. Relevant experience working within previous Financial Services and Financial...
