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IT Support Assistant

2 months ago

Rossendale, United Kingdom Multitask Recruitment Solutions Full time

Primary Purpose of Position:

installation, configuration, and maintenance of all IT equipment & systems.

Support employees with any IT issues and find resolutions

The Role:

* Installation, configuration, and maintenance of all IT equipment & systems across different sites.

* Responding in a timely manner to service issues and requests.

* Providing technical support across the company (this may be in person or over the phone).

* Setting up and modifying users accounts.

* Repairing and replacing IT equipment as necessary.

* Setting up and testing new technology.

* Possibly training other employees to improve their understanding of IT systems and equipment.

* Reasonable duties as required

The ideal candidate should have:

* Computer Science / Computing HNC Standard of education

* Proficient with a range of Microsoft applications

* Customer-centric approach and a can-do attitude.

* Basic networking knowledge

* Passion for technology and a strong desire to learn

* Knowledge of Windows OS environments

* Good communication skills

* Happy to work on their own initiative or as part of a team

* Hands on and proactive approach

* Be a Team Player

If you are interested in this role please apply and register your interest today