Current jobs related to IT Deskside Support - City of London - Hays Technology

  • Deskside Support Analyst

    1 month ago

    London, United Kingdom CV-Library Full time

    Deskside Support Key Responsibilities 5 days a week; dedicated to our client. Available to work from Aldwych London Office 5 days a week. Primarily End user support – AD, AAD, Office 365, Teams, Exchange, Intune, autopilot, incident management, request fulfilment, purchasing, logistics, starters / leavers process (New hire induction) , end user...

  • Deskside Support Analyst

    1 month ago

    London, United Kingdom Malom Full time

    Deskside SupportKey Responsibilities5 days a week; dedicated to our client.Available to work from Aldwych London Office 5 days a week.Primarily End user support – AD, AAD, Office 365, Teams, Exchange, Intune, autopilot,incident management, request fulfilment, purchasing, logistics, starters / leavers process (New hire induction) , end user hardware...

  • Deskside Support

    4 months ago

    London, United Kingdom AXA Group Full time

    Deskside Support Engineer London The Deskside Support Engineer is responsible for face-to-face delivery of Information Technology, Audio Visual and TechBar support services to UK colleagues primarily in the London Office and Trading floor at Lloyds of London. The DSS Engineer will quickly resolve complex and everyday service incidents and fulfil...

  • Deskside Support Specialist

    1 month ago

    London, Greater London, United Kingdom AXA Group Full time

    Job Title: Deskside Support SpecialistAXA XL is seeking a skilled Deskside Support Specialist to join our team. As a key member of our Colleague Services organization, you will be responsible for providing technical support to our colleagues in the London office and trading floor.Key Responsibilities:Provide face-to-face technical support to colleagues with...

  • Deskside Support Specialist

    1 month ago

    London, Greater London, United Kingdom AXA Group Full time

    Job Title: Deskside Support SpecialistAXA XL is seeking a skilled Deskside Support Specialist to join our team. As a key member of our Colleague Services organization, you will be responsible for providing technical support to our colleagues in the London office and trading floor.Key Responsibilities:Provide face-to-face technical support to colleagues with...

  • Deskside Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom AXA Group Full time

    Job Title: Deskside Support SpecialistAXA XL is seeking a skilled Deskside Support Specialist to join our team. As a key member of our Colleague Services organization, you will be responsible for providing technical support to our colleagues in the London office and trading floor.Key Responsibilities:Provide face-to-face technical support to colleagues with...

  • Deskside Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom AXA Group Full time

    Job Title: Deskside Support SpecialistAXA XL is seeking a skilled Deskside Support Specialist to join our team. As a key member of our Colleague Services organization, you will be responsible for providing technical support to our colleagues in the London office and trading floor.Key Responsibilities:Provide face-to-face technical support to colleagues with...

  • Deskside Support Engineer

    2 weeks ago

    London, Greater London, United Kingdom AXA Group Full time

    Job SummaryThe Deskside Support Engineer will provide technical support and maintenance services to colleagues in the London office and trading floor. The successful candidate will be responsible for resolving technical issues, installing and configuring hardware and software, and providing excellent customer service.Key ResponsibilitiesProvide technical...

  • Deskside Support Engineer

    1 week ago

    London, Greater London, United Kingdom AXA Group Full time

    Job SummaryThe Deskside Support Engineer will provide face-to-face technical support to colleagues in the London Office and Trading floor at Lloyds of London. This role involves resolving complex and everyday service incidents, fulfilling requests for client computer hardware and software problems, and performing client computer hardware and software...

  • Deskside Support Engineer

    2 weeks ago

    London, Greater London, United Kingdom AXA Group Full time

    Job SummaryThe Deskside Support Engineer will provide technical support to colleagues, ensuring the highest level of service and quality experience. This role involves troubleshooting and resolving complex technical issues, as well as providing training and guidance to colleagues on IT hardware and software.Key ResponsibilitiesProvide technical support to...

  • IT Support Specialist

    2 weeks ago

    City Of London, United Kingdom Eutopia Solutions Full time

    Role OverviewEutopia Solutions is seeking an experienced IT Support Specialist to join their London team. This is a varied front-facing role, requiring a professional to provide onsite IT support to users and guests in a City of London office.The ideal candidate will have a wide range of proven experience in technology support, including hardware, software,...

  • IT Deskside Analyst

    2 months ago

    London, United Kingdom Gallagher Full time

    Overview The role will provide deskside and remote support to a large user base of internal UK based employees as well as remote support to teams overseas. Providing analysis, diagnosis and resolution of customers’ IT issues, which may range from straightforward to the more complex. The role also involves actioning customer requests for new IT...

  • IT Support Specialist

    1 month ago

    City Of London, United Kingdom Eutopia Solutions Full time

    2nd Line IT Support / White Glove ServiceWe are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. The role has arisen due to internal promotion and provides onsite IT support to users and guests in their City of London office.This is a...

  • IT Support Specialist

    1 month ago

    City Of London, United Kingdom Eutopia Solutions Full time

    2nd Line IT Support / White Glove ServiceWe are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. The role has arisen due to internal promotion and provides onsite IT support to users and guests in their City of London office.This is a...

  • Deskside and Technology Support Analyst

    2 months ago

    London, United Kingdom LA International Computer Consultants Ltd Remote Work Freelance Full time

    Deskside & Technology Support Analyst - LondonIR35: InsideLocation: LondonStart Date: AsapEnd date: Initially 31st December 2024 (extensions expected)Hours per week: 37.5Eligible for Expenses: YesJob Description: The Deskside and Technology Support Analyst is responsible for the resolution of all 2ndLine incident and service requests within their region....

  • 2nd Line support

    1 month ago

    City of London, United Kingdom CV-Library Full time

    2nd Line Support Analyst – Inside IR35 – Hybrid Our client is urgently looking for a 2nd Line Support Analyst to join their team on a contract basis, initially for 4 months with a  view to extend. Please note, this role is INSIDE of IR35 and is a hybrid position, with 2-3 days per week on-site in the City of London. 2nd Line Support...

  • IT Support and Service Desk Operator

    2 days ago

    City of London, Greater London, United Kingdom Premier Group Recruitment Full time

    My Client is a leading Government Body who are looking for a new "Service Desk Analyst" to provide 1st and 2nd Line Remote and Deskside support for their users. To replace a recent promotion and join a team of 4 in supporting 230 Users. Job Title: Service Desk Analyst Location: London (Hybrid) Job Type: Permanent Start: ASAP Excellent customer...

  • IT Support and Service Desk Operator

    2 days ago

    City of London, Greater London, United Kingdom Premier Group Recruitment Full time

    My Client is a leading Government Body who are looking for a new "Service Desk Analyst" to provide 1st and 2nd Line Remote and Deskside support for their users. To replace a recent promotion and join a team of 4 in supporting 230 Users. Job Title: Service Desk Analyst Location: London (Hybrid) Job Type: Permanent Start: ASAP Excellent customer...

  • Deskside Support Team Leader

    5 months ago

    London, United Kingdom Ashurst LLP Full time

    **About Ashurst** Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent...

  • 2nd Line Ict Support

    3 weeks ago

    City of London, United Kingdom Eutopia Solutions Full time

    2nd Line IT Support / White Glove Service We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. The role has arisen due to internal promotion and provides onsite IT support to users and guests in their City of London office. This...

IT Deskside Support

2 months ago

City of London, United Kingdom Hays Technology Full time

Position summary:

The Deskside Support officer will be supporting the day-to-day IT operations of the bank, ensuring the availability and reliability of systems and infrastructure, providing direct support to the bank users, and implementing new technologies and processes to improve efficiency and productivity.

Key responsibilities:

Support the daily IT operations and ensure that systems and infrastructure run smoothly.‍
Handle user requests and provide support directly via the helpdesk and knowledgebase.
Manage requests in the ticketing system, handle progress and update tickets.
Identify, report and fix issues.
Support IT systems upgrades, patching and security management.
Evaluate and implement new technologies and systems that improve IT infrastructure and support business requirements.‍
Maintain a solid understanding of the bank's business needs and work closely with other departments to ensure that IT meets them.‍
Work in compliance with the bank's IT policies and procedures, financial industry standards and regulations.
Keep up to date with the IT industry trends and developments.
Carry out routine IT operation tasks and building workstations.
Produce daily reports, confirmations and statements.
Assess systems performance and security.
Competence and skill requirements:

An IT Deskside Support should have a degree in computer science, IT, or another relevant field.
Proven experience as an IT support or similar position in the financial sector.
Proficiency in supporting and troubleshooting Windows 11, M365 and IP phone systems.
Experience administering and supporting online, mission-critical systems.
Experience dealing with end-user requests and managing quality expectations.
The ability to provide user training and prepare documentation and procedures.
Experience with system installation, configuration and analysis.
Excellent communication skills to effectively interact with other team members and business users.‍
Technical proficiency and knowledge to effectively diagnose and troubleshoot technical issues reported by users.
Knowledge of IT solutions for helpdesk, inventory and change management
Knowledge of IT solutions for security control, vulnerability scanning and patch management.
Basics of Windows Server, RHEL Linux and VMware.
Basics of networks and cloud computing.‍
Basic coding and scripting skills.
The ability to efficiently manage multiple activities.
Positive and problem-solving attitude.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)