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Operations and Logistics Administrator 6-month FTC

4 months ago

Bournemouth, United Kingdom Dovetail Recruitment Ltd Full time

Operations and Logistics Administrator 6-months FTC

Our well established and highly successful client in the Bournemouth area are recruiting for an Operations and Logistics Administrator for a 6-month contract. The Operations and Logistics Administrator will be responsible for providing administrative and operations support for the team, including processing orders and invoices for their customers. You will be responsible for the coordination of stock through the supply chain via the outsourced logistics partners and retailer portals.

Duties and Responsibilities:

· You will provide on-going client and sales office support and will be the first responder for calls, handling complaints and queries

· You will be responsible for reconciling and investigating debit notes, raising credit notes and liaising with credit controller to resolve ageing debt

· You will be the supply chain contact for retailers utilising customer portals

· You will be responsible for reporting monthly and weekly KPI data including monitoring delivery times, quality, and discrepancies

· You will be responsible for keeping price and promotional pricing files up to date

Minimum Skills and Experience Required

· An administrative background

· The ability to use Excel to an intermediate level to facilitate demand planning, sales data manipulation and manage reporting requirements

· The ability to manage customer and client queries and complaints to find solutions

· The ability to analyse sales trend data to improve the forecasting and demand process

Salary and Benefits:

· An hourly rate of £DOE

· Working Monday to Friday 9.00 am – 5.30 pm

· Parking reimbursed

This Operations and Logistics Administrator 6-month FTC role would suit candidates who have a commercial administration background and who have good MS Excel skills