Paediatric Rehabilitation Case Manager

Peadiatric Rehabilitation Case Manager

Location: Home based, regional travel

Status: Full-time - part time may be considered

Salary: Band 7 equivalent

Are you an experienced rehabilitation clinician or case manager, with a passion for working with clients and families to achieve maximal outcomes and quality of life following life-changing injuries? Do you thrive on walking a path with your clients that takes them from injury to recovery and beyond? Join our team of experienced clinicians as a Case Manager to provide specialist clinical and rehabilitation assistance and advice to expertly manage the rehabilitation of catastrophically injured paediatric clients and families. This is a home-based role with travel to conduct in-person assessments.

About the Role

As a Rehabilitation Case Manager, your role is to assess and understand an injured person's specific needs and use your clinical and professional skills to ensure a maximal recovery. This extends beyond just the individual's presenting physical and functional abilities, encompassing all aspects of their social and vocational situations and life participation. A collaborative, multi-disciplinary approach is key to ensuring effective outcomes and as case manager you are responsible for instructing, co-ordinating and progressing multi-disciplinary intervention with your client as the central focus. You will work along other invested stakeholders such as solicitors and insurers, which allows access to funding for private and augmentative intervention that may not be possible within standard statutory service provision.

Your responsibilities will include:

Be able to build meaningful and professional relationships with clients and families, customers and all other stakeholders involved in cases to facilitate clients in achieving their rehabilitation goals in a timely, efficient and effective manner
Willing and able to travel to attend client, customer and corporate meetings
Keeping of contemporaneous case management notes in line with codes of clinical and case management practice
Production of professional reports, referral letters and general correspondence to support and direct the effective management of clients' rehabilitation
Adherence to prescribed codes of clinical and case management practice in all interactions with clients, customers and stakeholders
Be aware of customer requirements when delivering rehabilitation case management services; mindful that you will be liaising with customers (insurers & solicitors), clients, medical and health and social care practitioners, among others, all within the personal injury market
Be responsible for ensuring that clients' files are charged and invoiced appropriately in-line with agreed working practices and contractual customer agreements
Work in line with agreed service standards, KPIs and timescales in delivering face-to-face and technology supported case management services (e.g. phone, e-mail, text and other technology driven communication)
Work proactively and independently to manage own tasks within agreed timeframes; work to prioritise work appropriately as the task requires

Benefits

25 days annual leave
Your birthday off
6% company pension contribution
Bike to Work Scheme
Medicash Health plan
Enhanced Maternity/Paternity/Adoption and Shared Parental leave
2 voluntary days per year
Long Service Awards
Employee Wellbeing Seminars
CPD opportunities
Professional memberships paid for (role dependent)

Essential Skills

At least 5 years of clinical and/or rehabilitation case management experience.
Specialist interest and experience of working with paediatric clients with neurological injury, brain injury or major limb loss
An understanding of NHS and Social Services provisions with relation to rehabilitation
A caring and empathetic individual
Proficient keyboard and computer skills to navigate and utilise HCML's service delivery and support software programmes
Ability and willingness to travel under own means or via public transport as required (own car and drivers license strongly preferred)
A recognised clinical qualification in Nursing, Occupational Therapy, Physiotherapy, or Osteopathy specifically in the context of supporting children and young people.
Registered membership of a relevant professional body (HCPC, NMC)

Desirable Skills

An understanding of or prior experience working in the personal injury rehabilitation sector.
A basic understanding of CHC funding
Experience of having worked with individuals with potentially complex care and housing needs