Service Engineer

3 weeks ago

Preston, United Kingdom SAACKE Full time

The Service Engineer will be responsible for providing technical support, maintenance, and repair services for combustion products, including oil and gas burners. This role involves working closely with customers to troubleshoot issues, perform installations, and ensure that products are operating efficiently and in accordance with manufacturer specifications. The Service Engineer will also collaborate with other departments to improve product quality and reliability.

Key Responsibilities:

1.

Installation and Setup:

* Install and configure oil and gas burners at customer sites.

* Ensure that installations meet safety and quality standards.

2.

Maintenance and Repairs:

* Conduct routine maintenance and inspections on equipment to identify and address potential issues.

* Diagnose and repair malfunctions to restore proper functionality.

3.

Technical Support:

* Provide technical assistance and guidance to customers regarding equipment operation and troubleshooting.

* Respond to customer inquiries in a timely and professional manner.

4.

Documentation:

* Maintain accurate records of service visits, repairs, and equipment specifications.

* Generate reports on service activities and recommendations for improvement

Experience:

* The ideal candidate will be from a combustion, electrical maintenance or marine egineering background. Minimum 5 years experience.

Key Competencies:

* Technical proficiency

* Strong problem-solving and troubleshooting skills

* Excellent communication and customer service skills

* Attention to detail and ability to work independently

* Adaptability and willingness to learn new technologies

Working Conditions:

* The candidate will be required to work locally, travel throughout North England, and in some cases work in the rest of the UK, Ireland and overseas.

Benefits:

* 25 Days Annual leave

* Birthday Leave

* Company Pension

* On-site Parking

* Sick Pay

* Career Development: UK & Germany

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