HGV Service Advisor

3 weeks ago


Bicester, United Kingdom HCP Group Full time

We are looking for a motivated HGV Service Advisor to join our client near Bicester.

The ideal candidate will be the primary contact for customers, providing accurate and timely information throughout the service process, and ensuring customer satisfaction.

The Role

Serve as the main contact for customers, ensuring a smooth service experience
Maximise workshop bookings via outbound calls and emails
Manage MOT bookings and invoicing ahead of test dates
Communicate with customer requests and complete job cards accurately
Promote additional services and repairs Requirements

Strong understanding of the motor industry (HGV)
Previous experience in a HGV Service Advisor role or a similar Customer Service position
Strong organisational and administrative abilities
Proactive, with problem-solving and analytical skillsThe Package

£28,000 + up to £31,000 OTEIf you have a passion for customer service and possess the skills required for this role, we would love to hear from you. Please apply with your CV

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