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IT Systems Trainer

3 months ago

London, United Kingdom Endeavour Recruitment Full time

Calling for a D365 Finance and Operations Trainer for a contract opportunity with our leading client, based in London

The selected D365 F&O Trainer will be directly responsible for the D365 Finance and Operations training, end to end, as part of the IT Training Team.

The D365 F&O trainer will be expected to deliver the following tasks:

* Establish relationships with representatives of the Finance and Non-Finance Teams.

* Familiarise themselves with the As-Is and To-Be processes.

* Familiarise themselves with existing training materials and further develop or enhance them where necessary; note that training material will be treated as “living documents” as new ways of working come to the fore.

* Develop case studies and scenarios relevant to Day in the Life of user personas

* Create assessments/quizzes to evaluate user understanding

* Customise/tailor training materials for different user groups and personas

* Assess user progress through quizzes, practical learning scenarios

* Gather feedback from participants to evaluate the effectiveness of training

* Modify training content or methods based on feedback for future sessions

* Provide additional resources and documentation for ongoing support eg. knowledge hub

* Offer and run follow on sessions to address post training queries or knowledge gaps

* Conduct training sessions according to predefined schedule.

* Liaise with the corporate talent and learning team to ensure that training provided is

* recorded.

* Engagement of users and feedback during and after sessions

* Iterate on training plan against training objectives i.e. what does success look like

* Monitor system adoption and provide further assistance or advance training as needed

* Analyse system adoption and user proficiency post training

* Evaluate overall success of training offered against objectives/benefits

* Tailor training to meet specific business requirements and processes

Required experience/skills:

* finance or accountancy experience

* experience of Microsoft D365.

* ability to demonstrate how to carry out business processes in the new environment and potentially suggest better ways of working where appropriate.

* Strong communication skills to clearly convey complex business scenarios and adopt training methodologies to train various teams