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Regional Operations Manager
4 months ago
We are recruiting for a Regional Operations grade manager to lead on Facilities/Maintenance Services accounts across the North of England. The role will be the strategic control of operations across the region and heading up multiple FM portfolio's/contracts, ensuring sustainable growth for the Northern section of the business and reporting director to Director level.
Contracts cover a wide range of facility types but the focus is on the critical/data built environment and healthcare/medical campus.
Circa 70-80k plus comprehensive and competitive bonus and package. Based between Manchester and Newcastle.
The role will allow you to exercise all aspects of Operational Management including client and stakeholder liaison and relationship development, P&L accountability plus budgeting/ costing. TFM business expansion and project acquisition, management and development of contract managers within the region. Commercial development of the section. Oversight of all contractual and compliance requirements.
• Constantly monitor business relationship with multiple clients ensuring clear focus and effectiveness is maintained at all times with the regional operation.
• Monitor statutory company policies and control methods.
• To re-tender for contracts and ensure these are successful by undertaking opportunities through strategic development of the contracts resulting in greater profitability and turnover together with the implementation of service and projects.
• To be financially astute in planning for revenue and profit ensuring reduction in debt with growth on contracts being exceeded.
• To ensure company contractual commitments are met and exceeded through effective management and leadership.
• To effectively monitor staffing within the unit covering all contracts ensuring staffing and support is provided through the highs and lows of the workload.
• To actively ensure succession planning is in place and staff are competent to manage contracts within their remit.
• Adhere to company health and safety policies ensuring these are implemented throughout and also manage and control sub-contractors ensuring they are regularly reviewed.
• To provide support and direction via training, guidance and leadership to ensure the company’s core values are delivered and maintained.
• Attend management team meetings/briefings to ensure effective communication is maintained throughout the business at all times utilising reporting tools and provide advice through leadership and direct involvement in these roles.
• Implementation of contracts ensuing company policies are communicated throughout.
• Ensure all staff/employees are supported in the provision of training and competency in their job roles with any eye for future career progression together with the delivery of training and development throughout conducive to a progressive and proactive learning environment.
• At all times to promote the company ethics and ethos of the company.
• Participate in Sales function – attend client meetings/events and provide full support for the inception of new contracts.
A certain area of the role will involve the active targeting of potential FM customers and business development therefore client relationship building is vital and the expansion of key contacts.
The candidate must have previous experience in a Senior FM Operations and Account Management role(s) with an established portfolio and client base. The candidate will need to be of suitable senior operational management level or have director status within the sector.
They must have experience of operational/account management on multiple sites, largely hard services biased.
Must have previous P&L responsibility and be commercially aware
Have excellent BDM skills and an active interest in contact building
Previous experience of either data centre/critical estates or Healthcare estates
Ideally Based between Manchester and Newcastle (inclusive) and willing to travel across the region where required.
If you are interested then please click the APPLY button now
PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors.
Please note if you have not heard from us within 5 days, then your application has not been successful.
PRS is an equal opportunities employer
