Service Advisor

2 weeks ago

Chilthorne Domer, United Kingdom Heritage Automotive Full time

Heritage Automotive are one of the most successful independently owned automotive groups in the UK who represent Audi, CUPRA, Honda, INEOS Grenadier, SEAT, SKODA, Volkswagen cars, Volkswagen commercial vehicles, along with Blade Motorcycles that retail many of the world’s leading motorcycle brands.

The key to our success lies in our foundations: our people and customers. We employ those who we believe have the right levels of performance, professionalism and integrity; those who bring an outstanding level of customer service and those who enjoy putting the customer at the heart of everything they do.

If you are someone who is looking for a change, enjoys getting out and about and speaking to different people then we want to hear from you

The Role

This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. The Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars.

About you

You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills.

Benefits – Heritage offers more than just a salary

* Brand accredited training and support

* Career progression and development within a company

* Flexible working patterns

* Generous Long service and loyalty awards for 5yr, 10yr, 15yr,20 yr. plus

* Employee Assistance Programme – qualified emotional and practical support 24/7

* Life assurance 3x your annual base salary for death in service

* Cycle to work scheme

* Eyecare voucher scheme

* Pension scheme with employer contributions

* 22 Days annual leave and bank holidays

* Staff Discounts

* Days leave for your Birthday

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