Your new company
Hays are working with a business in Shrewsbury on a permanent basis, working with them to recruit an IT Administrator on a permanent basis. This role would be to provide first line support for all business IT needs including SAP B1,Office 365 (including Outlook & Excel), general computer/server hardware and software.
Your new role
As an IT Administrator, your role will involve the following:

First point of contact in the business for general IT related issues and keeping office equipment tidy and organised along with answering the department main phone.
Maintaining the IT Service desk, adhering to SLA's
New User setup and deployment.
Deactivation of Leavers.
Local and hosted servers, maintaining backups and general maintenance are required, as well as Active Directory, Group Policy settings and VPN.
Install, configure, troubleshoot and support computer hardware, operating systems, and applications (Phones, PC's, Printers, Monitors, RF guns, etc) and update asset register.
Keeping company devices within warranty and replacing where needed.
Maintain and update company Network to keep office secure and up to date.
Fully manage, setup and organise the Company file structure and various syncs to cloud.
Documentation of IT processes and workflows.
Keep Office Displays updated with latest information & connected hardware and equipment.
CCTV maintenance for the office and warehouses
Department purchases (Laptops, Monitors, Mice, Cable, etc)
Quarterly IT Department Survey to always ensure best service.
General Software implementation and training for the business.
Assist Head of IT & IT Manager with ongoing and individually assigned projects.
Keeping company systems compliant with latest standards
What you'll need to succeed

More than basic secondary education (eg. Possessing A-C GCSE's or equivalent) and/or some further education

A professional / vocational qualification from a recognised post-secondary institution A natural aptitude and interest in IT with a willingness to progress and develop Experience of using the

Windows client and server Operating Systems & Microsoft OfficeWhat you'll get in return

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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