IT Support Specialist

1 week ago

Newcastle upon Tyne, United Kingdom Stafffinders Full time

Are you an experienced IT professional looking for an exciting opportunity within an established business in Newcastle upon Tyne? We are seeking a dedicated IT Support Specialist to join our client. With a competitive salary of £26,000 per annum and a host of benefits, this role offers the chance to advance your career in a supportive environment.

What you will get in your new role

* Annual salary of £26,000

* Yearly bonus scheme

* 5% pension contribution

* Training and development programmes

* Discounted travel and parking

* Discounted gym membership

* Discounted legal services

* Wellness programme including free counselling

* Death in service benefit

Responsibilities within your new role as IT Support Specialist

As an IT Support Specialist, you will be responsible for providing 1st and 2nd line support for all IT-related issues. This includes the maintenance and ownership of hardware such as desktops, printers, and phones. You will also be configuring, setting up, and deploying software and equipment, as well as delivering upgrades to the IT infrastructure. Your insights will be invaluable as you suggest changes to improve business processes and IT systems. Effective collaboration with third-party suppliers and service providers is crucial, and you will be expected to follow and promote cyber security best practices. Additionally, you will train and advise users on the use of various technologies.

Your personality, experience and qualifications

To be successful in this role, you should have a minimum of 2 years of professional experience in IT, with a proven track record in troubleshooting IT issues. An excellent understanding of Microsoft stack technologies, including Windows OS, AD, M365, Exchange, and OneDrive, is essential. You should also have a solid grasp of desktop, server, networking, and storage technologies. Outstanding customer service skills, effective communication with staff at all levels, and the ability to handle busy periods with a hard-working attitude are key to excelling in this position.

While not mandatory, it would be advantageous if you have experience with Windows Server, Hyper-V, Databases, RDP, and a Management Information System. Knowledge of Teams for VOIP is also desirable.

Apply now

Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.

Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions

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