Duty Discharge Officer

3 weeks ago

Slough, United Kingdom Ackerman Pierce Ltd Full time

Are you passionate about making a tangible impact on people's lives? Do you have a knack for understanding legislation and managing temporary accommodations effectively? If so, we have an exciting opportunity for you to join our dedicated team at Slough Borough Council

Key Responsibilities:

Legislation Expertise: Stay updated with the latest legislation, statutes, case law, and Council policies to ensure the effective management of temporary accommodations.
Homelessness Reduction: Apply your knowledge of homelessness legislation to reduce temporary accommodation occupancy and facilitate timely placements.
Property Management: Oversee void properties, minimizing the use of Bed and Breakfast or hotel accommodations.
Financial Control: Collaborate with the Income Recovery/Arrears Team to maintain financial control, maximize rental income, and advise tenants on debt counseling services.
Tenant Support: Provide crucial advice to tenants on sustaining temporary accommodation, preventing tenancy breaches, and detecting fraud.
Duty Discharge: Manage discharges of duty in compliance with the Homelessness Reduction Act, conducting thorough assessments and legal decisions.
Tenancy Enforcement: Address tenancy breaches, including nuisance, harassment, domestic violence, and anti-social behavior, ensuring swift and appropriate actions.
Monitoring & Visits: Regularly visit all temporary accommodation tenancies to offer management services, identify unauthorized occupation, and ensure efficient property use.
Special Needs Support: Provide tailored housing services to tenants with special needs, liaising with Social Services and other agencies to secure community care services.
Safeguarding: Ensure the safeguarding of both adults and children in temporary accommodations, attending professional meetings for complex cases.
Representation & Response: Represent the service at relevant forums, respond to inquiries, and assist the Housing Allocation Manager with MP enquiries.
Data & Reporting: Collate, monitor data, and produce detailed reports to track and improve service delivery.
Service Improvement: Identify potential service improvements and work with the Housing Allocations Manager to develop effective solutions.
Health, Safety & Equality: Ensure compliance with health and safety regulations and promote equality and diversity policies.
Project Work: Undertake project work and other reasonable duties as directed by the Housing Allocation Manager.Why Join Us?

Be a pivotal part of a team committed to improving the lives of those in temporary accommodations.
Engage in meaningful work that directly impacts the well-being and safety of our community.
Collaborate with various teams and agencies to provide comprehensive support to tenants.
Develop your skills in legislation, tenancy management, and service improvement.If you're ready to take on a challenging yet rewarding role where your efforts make a real difference, apply now to become a Duty Discharge Officer with Slough Borough Council. Together, we can create a better, safer, and more supportive environment for those in need

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