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Customer Development Representative

1 month ago

Whiteley Hampshire, United Kingdom Tailor Made Technologies Full time

Overview of the role

Are you looking to be part of a positive and collaborative sales environment, where teamwork drives success? We are seeking a proactive and customer-focused Customer Development Representative to join our team. In this role, you will be responsible for engaging with our existing customers to ensure they are receiving the best possible service, identifying opportunities for upselling, and booking meetings for our sales team to discuss additional products and services that can enhance their experience.

As part of our team, you’ll work closely with our Account Managers, gaining valuable industry experience and earning commission for each meeting sat What commission you earn is entirely up to you as there is no cap

You will be part of the Sales team, which is made up of 20 Sales professionals, all more than happy to support your growth in the role. Your main responsibility will be reaching out to existing business clients to make sure they are receiving our excellent service and booking meetings for our Account Managers to upsell our other products.

Benefits of working for Tailor Made Technologies:

  • A competitive salary
  • Training opportunities set out with a clear training structure
  • Progressive working environment with access to voice your opinions to decision makers
  • 25 days holiday plus bank holidays
  • Your birthday off
  • Flexi health plan cover and access to a range of Health Benefits
  • IT purchasing scheme
  • Company pension
  • An active Social Committee who plan monthly competitions and events
  • A brilliant breakout room with free breakfast and a pool table

Join a Trusted Partner for Transformative Managed Technology​

Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals.​

Partnership-focused with a deep and deliberate understanding of customers’ strategic goals, our in-house teams tailor our services to suit every client’s unique requirements and drive business growth.​

Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets.

Duties and responsibilities of our Customer Development Representative:

As our Customer Development Representative you will be responsible for delivering an exceptional customer service approach to our existing customers. You will be making warm calls and emailing our customers to book in Teams or face to face meetings for our Account Managers to discuss the products and services we supply. This role requires you to have a confident, professional communication approach to selling.

Identifying customer needs and suggesting appropriate products and services to enhance their experience is a must – thinking creatively and strategically to identify new upselling opportunities. You should also be persuasive while maintaining a consultative approach to communicate the value of our offerings.

Your previous experience:

  • Previous sales experience
  • Proven success in a sales role
  • Technology Sales experience is advantageous but not essential.

Essential Skills:

  • Excellent communication skills
  • Strong sales skills
  • Organisational skills
  • Relationship builder
  • Presentation skills
  • Results driven with a proven track record of achieving targets
  • Team player
  • Self-motivated and proactive
  • Ability to be resilient and to work under pressure