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Deputy Manager

4 weeks ago

Carlisle Cumbria, United Kingdom Stangate Recruit Full time

Deputy Manager

Salary : £30,000 plus £4500 bonus and excellent benefits

Location: Carlisle

My client is a growing and financially strong leisure business, with a passion for bringing families and friends together for affordable fun and healthy competition.

With state-of-the-art bowling alleys, delicious food and drink and awesome arcades, they promise to keep everyone entertained. With 74 centres across the UK, fantastic fun is never too far away. All of their bowling centres are equipped with at least 14 lanes, a licensed bar, Hollywood Diner and an amusements zone cram-jammed with the latest games.

They continue to expand their estate and look for profitable opportunities to grow, with an average of three new sites opening each year and are an employer who will invest in you and develop your career further.

Role Overview

When joining my client as a Deputy Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area.

You will be an ambitious manager looking for a highly autonomous role, where you will take accountability for the centre in the absence of the General Manager. This employer will invest in you and develop you to General Manager level, within twelve to eighteen months.

Duties and Responsibilities

As a Deputy Manager you will be at the very centre of the customer and team experience and taking accountability for the centre in the absence of the Centre Manager.

Deputy Managers are trained across all key areas of the centre to support the effective operation of the business. The role is varied and exciting Your responsibilities will range from supporting the Centre Manager with back of house duties, to running an exceptional operation front of house, being hands-on across all areas of the busy centre.

You will support the Centre Manager and team in delivering financial targets and service standards in the four key result areas: the lanes, the bar, the diner, and the amusements.

You will inspire the team to provide outstanding service for their customers, helping them to create great experiences and lasting memories in their centres, whilst ensuring the centre is both a fun and safe environment.

You will encourage an environment where Team Members are motivated and empowered to perform to the best of their ability, with plenty of opportunities to develop rewarding careers with my client.

Candidate requirements

  • Management experience, ideally within the leisure, hospitality, or retail industry
  • A passion for customer service
  • Evidence of delivering on financial targets, driving business and sales
  • Experience of coaching and developing large teams
  • A willingness to work nights and weekends

What’s in it for you?

  • The opportunity to earn an extra £1 per hour, paid to you every month, as part of their monthly bonus scheme
  • Additional pay for extra shifts you work
  • The opportunity to earn an excellent centre outperformance bonus
  • 50% off food when you are working
  • Access to their in-house Centre Manager in Training programme and apprenticeships
  • Free games vouchers every month
  • 30% discount off food and drink for you and up to five friends
  • Access to their Employee Assistance Programme (EAP) for you and your family, plus access to their dedicated Mental Health First Aiders
  • The opportunity to join their healthcare cash plan
  • Financial long service awards
  • Enhanced maternity, paternity, adoption, and shared parental leave benefits