Microsoft Dynamics

4 weeks ago


Warrington Cheshire, United Kingdom Tata Consultancy Services Full time

Role: Microsoft 365 SME Job Type: Permanent
Join us as a Microsoft 365 SME.
TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation.

Good Understanding of M365 like Exchange Online, SharePoint, Teams, Desktop related issues
Providing Level 1.5 support for Teams, Outlook, Exchange Online, SharePoint issues Configure and manage a Teams environment, channels, chats, and Apps for end users
Manage Teams meetings, Phone numbers and services for Teams Phone
Troubleshooting and resolving user desktop / Laptops issue remotely
Familiarity with Microsoft Security & Compliance Center tools
Experience in hybrid Exchange and AD environments issues
Hands on knowledge of ITIL-based processes for incident, change, and problem management.
Good to have any working experience of Intune Device management


Proven experience in Desktop Site, TechBar and remote support role.
Working knowledge of desktop of M365 product and services (Teams, Outlook, SharePoint, Azure)
Enforce ITIL-based processes for incident, change, and problem management. Handle tickets/service requests effectively while maintaining high-quality standards
Follow ITIL/ITSM best practices and Agile frameworks to ensure efficient service delivery
Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion & Wellbeing
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.

You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).

TCS celebrates inclusion without exception. We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation or beliefs.

If you are an applicant who needs an accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at ansah.com with the subject line: “Disability Accommodation Request”.

Apply online now.



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