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Contract Operations Manager

4 weeks ago

Peterborough Cambridgeshire, United Kingdom General & Medical | Medical Insurance Specialists Full time

An exciting full time opportunity as this well-established Health Insurance provider looks to fill a key senior position. You will need excellent communication skills, working within a financially regulated and professional environment, demonstrating influence across all departments with a focus on our business relationships and the associated costs. We look to you to continuously build in support of our future Company needs, applying your knowledge and experience to negotiate and drive contractual efficiencies, demonstrating the desire to succeed and the flexibility to overcome challenges.

Main Responsibilities of the Role:

  • Apply leadership and management within our business contracts, including the negotiation and management of costs
  • Ensure that procedures are accurate and in line with the FCA guidelines and reflect best business practice, ensuring that changes are effectively communicated
  • Effectively manage appointments and represent the Company professionally in order to develop and influence external business relationships with medical service providers
  • Production and interpretation of regular reports to support the business objectives and appropriate decision-making, identifying opportunities for innovation
  • Support the development and management of products and services offered by the Company.
  • Drive towards continuous improvement in performance and process
  • Liaison with the Company Claims Manager to resolve service invoice queries
  • Guide and assist in the development of support and services offered through the company’s Advisory Panel
  • Remain abreast of industry changes to co-ordinate, prioritise and manage relevant projects and developments in order to support business activities

Your Qualities:

  • Strong commercial awareness
  • Proven leadership skills with the ability to persuade and influence at all levels
  • Strong problem solving and analytical skills, with a results focused approach
  • Well-developed communication skills and an excellent team player

What You Can Expect From Us:

  • Regular Monday to Friday hours
  • Access to Pension Scheme
  • Great Annual Leave Benefit including additional family days
  • Free Worldwide Multi Trip Travel Insurance Cover and discounted rate for family members
  • Cash benefits linked to Personal Accident, Life Cover and Critical Illness
  • Monthly Employee Rewards Scheme
  • Commitment to Employee Learning and Development
  • Access to Confidential GP Telephone Consultation
  • Access to Wellbeing Services and Discount Scheme
  • Free tea, coffee and fresh fruit. Free parking
  • Friendly working environment in Peterborough – convenient location close to the A1

Our greatest strength is our people – professional, driven yet grounded and fun to work with. If our culture sounds like a good fit for you and you want to be part of our exciting journey, please send a copy of your CV to jobs@generalandmedical.com, or upload your CV as an applicant here in Linked In. Thanks