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Key Account Manager

1 month ago

Milton Keynes, United Kingdom London EV Company (LEVC) Full time

Key Account Manager

Salary £65,000 + Benefits

Milton Keynes

Who Are We?

LEVC (London Electric Vehicle Company) has been a leader in sustainable mobility, renowned for our innovative electric TX taxi. Expanding on this legacy, we’ve launched LEVC Mtech, a sister company focused on revolutionising the UK passenger vehicle market. Backed by the Geely Group and driven by cutting-edge technology, LEVC Mtech is committed to delivering smart, energy-efficient vehicles that will accelerate the transition to a zero-carbon future.

Why Join Us?
At LEVC Mtech, we foster a high-performance, results-driven culture that thrives on speed, innovation, and adaptability. By joining us, you’ll:

  • Work in a fast-paced environment where bold decisions and impactful contributions are valued.
  • Have opportunities to grow quickly, develop new skills, and thrive in a dynamic industry.
  • Be part of a team focused on driving innovation, delivering results, and shaping the future of sustainable mobility.

The Opportunity
LEVC Mtech is leading a project to introduce a range of new energy passenger vehicles tailored for the UK market. We’re looking for ambitious individuals who want to make an impact in a company committed to innovation and sustainability.

If you’re ready to take the next step in your career and help drive change in the automotive industry, we’d love to hear from you

About the role

Reporting into the Head of Fleet Sales, the Key Account Managerplays a critical role in maintaining and developing relationships with major fleet customers. This role is responsible for understanding customer needs, providing tailored solutions, and ensuring customer satisfaction, thereby contributing to the company’s fleet sales goals and overall business success.

Customer Relationship Management

Build and maintain strong relationships with key fleet customers, including corporations, government entities, and leasing companies, acting as the primary point of contact for assigned accounts.

Address customer needs and concerns promptly while collaborating with the Head of Fleet Sales and other Fleet Sales Managers to ensure a consistent approach to relationship management.

Business Development

Identify new business opportunities within existing accounts to expand the company’s reach and drive revenue growth.

Develop and present tailored proposals and solutions that address customer needs and align with company objectives, negotiating contracts that deliver mutual benefits.

Sales Performance & Reporting:

Track and monitor sales performance against targets, regularly analysing data to identify trends and areas for improvement.

Prepare and present detailed sales reports and forecasts to the Head of Fleet Sales, proposing corrective actions to address any gaps in performance.

Cross-Functional Collaboration:

Partner with internal teams, including Sales, Marketing, Aftersales, and Dealer Network Development, to ensure alignment with broader business objectives.

Facilitate effective communication between departments to optimise fleet sales strategies and enhance customer satisfaction.

Customer Support & Service:

Provide high-level support to address and resolve complex customer inquiries, ensuring satisfaction and long-term retention.

Collaborate with After-Sales teams to address post-sales issues, ensuring smooth service delivery and a positive customer experience.

Compliance & Ethical Standards:

Ensure all sales activities comply with company policies, local regulations, and ethical business practices.

Foster a culture of integrity and accountability within the team and when engaging with external partners.

Experience to succeed

At least 5 years of experience in automotive sales, with significant experience in fleet sales and key account management.

Proven track record of successfully managing key accounts and achieving sales targets.

Deep knowledge of the automotive industry, particularly in fleet operations, customer service, and strategic partnerships.

Bachelor’s degree in business administration, Marketing, Economics, Finance, International Business or a related field.

Strong understanding of fleet sales principles and practices.

Excellent communication, negotiation, and interpersonal skills.

Strategic thinking and problem-solving abilities.

Ability to think strategically, solve complex problems, and prioritize effectively.

Relationship management skills to build and maintain strong relationships with clients

Experienced supporting a sizeable, fast-moving business.

Experience with automotive manufacturing or EVs is a bonus.

Attributes

Team player with strong leadership qualities:

  • A collaborative team player with the confidence to take the lead and guide other employees when necessary.
  • Ability to build and maintain strong relationships with colleagues and stakeholders.

Results-oriented and proactive:

  • Highly driven and motivated to achieve results in a fast-paced, dynamic environment.
  • Proactive and resourceful in identifying and addressing potential challenges.

Resilience and adaptability:

  • Ability to thrive under pressure and manage competing demands effectively.

Commitment to ethical standards:

  • Adherence to the highest ethical standards in all aspects of the role.

Passion for the industry:

  • A genuine interest in the automotive industry and a passion for delivering the best service possible.

What we can offer you

Competitive salary

Car allowance

25 days’ annual leave plus bank holidays

Hybrid working available between base location/home

Life insurance, cycle to work scheme, and a salary sacrifice pension scheme

Health and wellbeing support, including Medicash health care scheme, Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders

Salary extras giving you discounts across various retailers (e.g supermarkets, eating out, and leisure activities)

Modern offices with access to amenities

At LEVC, whatever your role, you truly have the opportunity to join a team that helps you perform at your best.

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