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Travel Admin

1 month ago

Watford, United Kingdom Platinum Travel Recruitment Ltd Full time

We are collaborating with a fabulous travel company who are now seeking an experienced Travel Admin & Customer Service Specialist to join their team, hybrid working model based in Hertfordshire.

This exciting role is ideal for a travel professional from a tour operator or travel agent with admin, operations or customer service experience, seeking career progression with a forward thinking travel company.

Travel Admin & Customer Service Specialist Duties:

* Serve as a point of contact for post-booking enquiries, ensuring timely and effective resolutions.

* Accurately manage travel bookings, process modifications, and handle cancellations with minimal customer disruption.

* Communicate and manage schedule changes, keeping customers informed and rebooking as needed.

* Issue tickets and ensure all travel documents are correct, complete, and dispatched on time.

* Assist in keeping operations smooth with various administrative and organisational tasks.

* Support other operational tasks as needed to ensure seamless service delivery.

Travel Admin & Customer Service Specialist – Essential Requirements:

* Experience in a customer service, operations or admin within the travel industry is essential

* Strong attention to detail and problem-solving skills.

* Excellent communication skills—both written and verbal.

* Familiarity with GDS systems (Amadeus, Sabre, or Galileo) is a bonus.

Generous perks are on offer with this exciting Travel Admin & Customer Service Specialist opportunity.

Locations ideal for this post includes Hatfield, Luton, Buntingford, Potters, Bar, Watford, Stansted Abbotts & Stevenage