Ward Administrator and Activities Coordinator – Goodman House
4 weeks ago
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Ward Administrator and Activities Coordinator – Goodman House, LondonClient:Royal Hospital for Neuro-disability
Location:London, United Kingdom
Job Category:Other
EU work permit required:Yes
Job Reference:3f3b70187c2b
Job Views:56
Posted:22.01.2025
Expiry Date:08.03.2025
Job Description:Salary grade: £26,889- £28,926 per annum (dependent on experience)
Department/ward: Goodman House (Wellesley and Wolfson ward)
Job Title: Band 3 Ward Administrator and Activities Coordinator
Responsible to: Ward Manager
Hours of work: 37.5 hours per week
Contract: Permanent, Full Time
Location: Putney, Southwest London
Application Closing Date: 5th August 2024
Interview Date: the week of 12th August 2024
Please note, to be eligible to apply for this role you must have the Right to Work in the UK.
Summary: We are seeking a charismatic and dynamic individual to join the Royal Hospital for Neuro-disability (RHN) as a ‘Ward Administrator and Activities Coordinator’ in our Neurobehavioural service at Goodman House. This is a brand-new role offering the opportunity to make a significant, front-facing impact on our patients, residents, and visitors. Your primary responsibility will be to manage various administrative duties on the ward and coordinate activities that enrich the experience and wellbeing of our residents.
The RHN accommodates 230 patients and residents, with 40 individuals cared for in the Neurobehavioural service, 28 of which are in Goodman House. This building comprises two units: Wellesley on the first floor, with 14 beds and disabled access, and Wolfson Ward on the ground floor, with 14 beds and access to a garden. We aim to create a lively and homely environment for our residents, including those who live here long-term and those undergoing behavioural rehabilitation.
This role is ideal for someone who is personable and enjoys interacting with a diverse range of people throughout the day, from staff and the multidisciplinary team to our patients and their families. As Ward Administrator and Activities Coordinator, you will have the opportunity to embrace this role and make it your own, implementing ideas and initiatives that enhance patient-centred care.
The Royal Hospital for Neuro-disability (RHN) is one of the oldest independent hospitals and medical charities in the UK. We provide person-centred care that focuses on enhancing dignity, independence, and quality of life for our patients and residents. Our services cover the entire care pathway, from post-acute rehabilitation to end-of-life care, for individuals with complex neuro-disabilities and their families, supported by a robust research and education program. We are proud to be accredited as Leaders in Safeguarding in the UK.
Experience Required:
- Experience in working with individuals with complex needs and behaviours that challenge in supporting them to live a full and active life.
- Organised approach to work with high emphasis on detail and accuracy. Awareness of the issues of confidentiality.
- Able to respond flexibly to changing situations, prioritise appropriately and deal calmly with unexpected events.
- Innovative, able to work autonomously and take responsibility appropriately.
Qualifications: Essential and Desirable:
- A drive and enthusiasm for people with profound neurodisabilities in pursuing activities that promote social integration and emotional wellbeing.
- Educated to a standard which ensures excellent literacy and numeracy (GCSE/O Level Maths and English)
- Willingness to undertake training as required.
- Good oral and written communication skills.
- Computer and work media (e.g., workplace) literate, knows how to use MS Word, Excel, PowerPoint, Publisher and Outlook.
- Full UK driving licence.
- NVQ level 3 or equivalent experience in a related subject i.e. Health and social care.
- Experience in working with individuals with behaviours that challenge and supporting them to live full and active lives.
Responsibilities:
- Support residents to pursue social and leisure activities in line with their needs/wishes.
- Interact with relatives and/or visitors either in person or by telephone. Ensure they are aware of any future events, appointments, co-ordinate home visits, arrange family meetings as directed.
- Provision and co-ordination of administrative and clerical support to the ward, including assessment arrangements, appointment setting, diary maintenance and production of reports for the work area allocated.
- Ensure key lifestyle hobbies and interests are embedded and celebrated on the ward.
- Achieve person-centered and values-driven outcomes by supporting the MDT in enhancing patients’ and residents’ quality of life, emotional well-being, and social integration through leisure activities.
- Undertake reasonable administrative tasks for the ward.
- Be the first point of contact and welcome at arrival on the ward.
- Maintain oversight of ward stores/supplies budget and ordering.
- Ensure that a variety of social and leisure activities are available daily to all residents of Goodman House.
- Work with MDT in timetabling patients’ activities in line with their targeted goals for rehabilitation and in relation to their likes and preferences.
Note: Candidates applying for a role at the Royal Hospital for Neuro-disability will be expected to have received their vaccination against the coronavirus strain (COVID-19) as part of our pre-employment process before commencing employment at the RHN.
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