111 Health Advisor
2 days ago
If you are looking for a job that makes a difference to our patients, this might be the perfect opportunity for you.
As a health adviser, you are the patients' first point of contact, using your skills, alongside specialist computer software, to assess their symptoms and give them the help and reassurance they need.
We can offer a competitive base salary, starting at £24,071 rising to £25,674 after two years (per annum, pro rata). In addition, the role attracts enhanced payments for unsocial hours worked in the evenings and weekends.
We can offer a range of full and part-time rotas.
There is a requirement to work six out of eight public holidays (pro rata depending on rota) as well as three weekends out of five.
TrainingYou will receive comprehensive, paid training which will enable you to fully support our patients.
You will commence your role on a training contract and upon successful completion of your training, you will be issued a permanent contract.
Main duties of the jobThis is an opportunity to join one of Yorkshire's most successful 111/Integrated Urgent Care Providers (IUC). At Yorkshire Ambulance Service, you will be part of a highly skilled and dynamic team based in the heart of Yorkshire and home to one of the UK's most diverse communities.
111 Health Advisors are highly trained to assess and negotiate to ensure the best patient care and outcome - no two calls will be the same. We work around the clock receiving 111 calls from patients who need our help. It is an incredibly rewarding role that allows you to really make a difference in our patients' lives.
The role will be demanding, and this role may not be for everyone; you will be dealing with a wide variety of patients, including some very emotional situations. Successful candidates are required to have the skills to deal with the variety of patient calls in a compassionate, professional way. You will also use your strong customer service skills to deal with complex and sensitive information to ensure the right level of care for our patients is sought.
About usYorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline, and inner cities. We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live. We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits, and flexible working including hybrid working.
Benefits- Flexible working including part-time hours, job shares, and flexible hours.
- 27 days annual leave, increasing to 33 with service.
- Contributory Pension.
- NHS Discounts including shops, restaurants, gyms, etc.
- Car lease and other salary sacrifice schemes.
- Dedicated employee assistance and counselling service.
- Opportunities for research participation, career progression, and ongoing development.
- Well-respected, committed, and supported staff networks for our workforce.
Check out our YAS One Team Simulation YAS One Team Simulation
Job responsibilitiesFor more information on the rota patterns we offer, please see the attached guidance document to help understand this better.
You can expect to get the best-paid training and support as a part of the YAS family, access to development opportunities, competitive pay, NHS Pension, and other NHS money-saving benefits for example, access to discounts in over 200 stores, days out, and restaurants by signing up to a Blue Light card.
You will be expected to work six out of eight public holidays as well as three weekends out of five.
Our values:
Kindness, Respect, Teamwork, and Improvement.
Please see the attached Job Description and Person Specification for more details, and please use your application in supporting information to tell us how you match the person specification and why you think you would be successful in this role.
Interviews will be held at our Wakefield Head Office after successful completion of an assessment.
Person SpecificationQualifications / Knowledge- Minimum of 3 GCSEs at Grade C or above or equivalent, including English (or have successfully completed NHS Pathways training and/or have considerable customer service skills and experience which they are able to demonstrate).
- IT literate.
- Ability to deal with confidential/sensitive and distressing information.
- Able to work under pressure.
- Excellent telephone manner.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,071 to £25,674 a year (Per annum pro rata for part-time plus unsocial payments)
#J-18808-Ljbffr-
Health & Safety Advisor
4 days ago
Wakefield, United Kingdom Ganymede Solutions Ltd Full timeHealth & Safety AdvisorYorkshireSalary up to £45,000 + Company Car or Allowance + Matched Pension SchemeAre you a HSQE Advisor looking for a role where you can grow and develop with the organisation? As a close-knit team, you will be supported to gain further education and chartership.The RoleAs the HSQE Advisor you will provide assurance, guidance and...
-
Health And Safety Advisor
1 week ago
Wakefield, United Kingdom SSA Recruitment Full timeMy client, a well established Civil Engineering contractor are currently looking for a Health and Safety Advisor to join their highways team at their office based in Wakefield. The position will involve the implementation, maintenance and ongoing development of the organisations SHEQ management systems. Responsibilities: * Taking the lead on the...
-
Health And Safety Advisor
1 week ago
Wakefield, United Kingdom SSA Recruitment Full timeMy client, a well-established Civil Engineering contractor, is currently looking for a Health and Safety Advisor to join their highways team at their office based in Wakefield. The position will involve the implementation, maintenance, and ongoing development of the organisation's SHEQ management systems. Responsibilities: Taking the lead on the...
-
Health and Safety Supervisor
4 days ago
Wakefield, United Kingdom E3 Recruitment Full timeThe Health and Safety Advisor vacancy is working with an international manufacturing group with an impressive commitment to Health and Safety and Engineering plant-based improvements throughout their network of factories.Due to a major multi-million-pound capital investment program focusing upon a new start of the art factory build and major factory...
-
Health and Safety Supervisor
4 days ago
Wakefield, United Kingdom E3 Recruitment Full timeThe Health and Safety Advisor vacancy is working with an international manufacturing group with an impressive commitment to Health and Safety and Engineering plant-based improvements throughout their network of factories.Due to a major multi-million-pound capital investment program focusing upon a new start of the art factory build and major factory...
-
Health and Safety Supervisor
4 days ago
Wakefield, United Kingdom E3 Recruitment Full timeThe Health and Safety Advisor vacancy is working with an international manufacturing group with an impressive commitment to Health and Safety and Engineering plant-based improvements throughout their network of factories.Due to a major multi-million-pound capital investment program focusing upon a new start of the art factory build and major factory...
-
Health and Safety Supervisor
2 days ago
Wakefield, United Kingdom E3recruitment Full timeThe Health and Safety Advisor vacancy is working with an international manufacturing group with an impressive commitment to Health and Safety and Engineering plant-based improvements throughout their network of factories. Due to a major multi-million-pound capital investment program focusing upon a new start of the art factory build and major factory...
-
Female Cleaner
1 week ago
Wakefield, United Kingdom Bannatyne Health Club Full timeFemale Cleaner - WakefieldJob Title : Membership Advisor Hours : 18 hours per week Rate of Pay : 11.44 per hour Location : Wakefield Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our states of the art facilities and our commitment to helping our members achieve their health and...
-
Collections Advisor
1 week ago
Wakefield, United Kingdom DCA Recruitment Full timeCustomer Service / Collections AdvisorDebt Collections Services UK Ltd (DCS) are looking for a new dedicated Customer Service / Collections Advisor to join our growing team.Location: Wakefield, WF5 9TP (office based)Employment Type: Full-time, permanentSalary: From £23,540 to £30,000 per annum dependent on experienceOffice Hours: 8am - 6pm (Monday -...
-
Customer Service Advisor
5 hours ago
Wakefield, United Kingdom RVtech Full timeJoin our team in Wakefield and embark on a fulfilling career in Customer Services!Ready to change your life for the better?Full-time Role: 35 hours per weekGreat Location: Wakefield, with Free Car ParkingAlmost immediate interviews and start dates availablePermanent Positions with Excellent Benefits and Growth OpportunitiesThis is a dedicated customer...
-
Health and Safety Supervisor
3 days ago
Wakefield, West Yorkshire, United Kingdom E3 Recruitment Full time €40,000The Health and Safety Advisor vacancy is working with an international manufacturing group with an impressive commitment to Health and Safety and Engineering plant-based improvements throughout their network of factories. Due to a major multi-million-pound capital investment program focusing upon a new start of the art factory build and major factory...
-
Customer Service Advisor, Wakefield
4 days ago
Wakefield, United Kingdom TN United Kingdom Full timeJoin our team in Wakefield and embark on a fulfilling career in Customer Services!Ready to change your life for the better?Full-time Role: 35 hours per weekGreat Location: Wakefield, with Free Car ParkingAlmost immediate interviews and start dates availablePermanent Positions with Excellent Benefits and Growth OpportunitiesThis is a dedicated customer...
-
Health and Safety Supervisor
4 days ago
Wakefield, West Yorkshire, United Kingdom E3 Recruitment Full time €40,000The Health and Safety Advisor vacancy is working with an international manufacturing group with an impressive commitment to Health and Safety and Engineering plant-based improvements throughout their network of factories. Due to a major multi-million-pound capital investment program focusing upon a new start of the art factory build and major factory...
-
Health and Safety Supervisor
5 days ago
Wragby, City and Borough of Wakefield, United Kingdom E3 Recruitment Full timeThe Health and Safety Advisor vacancy is working with an international manufacturing group with an impressive commitment to Health and Safety and Engineering plant-based improvements throughout their network of factories. Due to a major multi-million-pound capital investment program focusing upon a new start of the art factory build and major factory...
-
Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full timeJob summaryClinical Governance Administrator Integrated Urgent Care, Integrated Urgent Care (NHS 111)Help us to deliver the best possible care to our patients!The Governance Administrator is a key role in the management of Integrated Urgent Care (IUC) risks, complaints, and incidents. Please read all the information in this advert and the supporting...
-
IFA Administration Team Leader
1 week ago
Wakefield, United Kingdom Lime People Search & Select Ltd Full timeMy client is an Independent Financial Advisory firm based in the Wakefield area, providing individual clients and businesses with Advice across Pensions, Investments, Retirement & Estate Planning. We are urgently seeking an IFA Administration Team Leader, who will sit within the Administration function and primarily manage the companies back-office...
-
HR Assistant
2 weeks ago
Wakefield, United Kingdom Conservatory Outlet Full timeHR AssistantCompetitive Salary + BenefitsMon-Fri, 40 Hours a weekAbout us:Conservatory Outlet Group is made up of 8, growing companies with combined annual revenues of £60m+. We design, manufacture and install windows, doors, conservatories and extensions across the whole UK.The group and associated companies are dynamic and innovative businesses that value...
-
HR Assistant
2 weeks ago
Wakefield, United Kingdom Equals One Full timeHR Assistant Competitive Salary + Benefits Mon-Fri, 40 Hours a week About the company:Our clientis made up of 8, growing companies with combined annual revenues of £60m+. They design, manufacture and install windows, doors, conservatories and extensions across the whole UK.The group and associated companies are dynamic and innovative businesses that value...
-
HR Assistant
2 weeks ago
Wakefield, United Kingdom Conservatory Outlet Full timeHR Assistant Competitive Salary + Benefits Mon-Fri, 40 Hours a week About us:Conservatory Outlet Group is made up of 8, growing companies with combined annual revenues of £60m+. We design, manufacture and install windows, doors, conservatories and extensions across the whole UK.The group and associated companies are dynamic and innovative businesses that...
-
EHS Officer
1 week ago
Wakefield, United Kingdom Futures Full timePassionate about Health, Safety and the Environment? Our client is a successful engineering business which prides itself on its employee development and care: Due to promotion they are looking to employ an experienced Health, Safety and Environmental (EHS) Officer to continue the previous incumbents good work. The main function of the role can be summed...