HR Operations
4 weeks ago
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HR Operations - Senior Specialist, ManchesterLocation: Manchester, United Kingdom
Job Category:Other
EU work permit required:Yes
Job Reference:109403b93bed
Job Views:89
Posted:22.01.2025
Expiry Date:08.03.2025
Job Description:Corporate:
Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.
Position Summary:
This is an exciting and varied role for an aspiring European HR Senior Specialist looking to enhance their experience in a EMEA People Service Centre. The successful candidate will play a vital role in enhancing our Creator experience through answering complex queries, driving process improvements and project management across Europe.
- The People Service Centre in EMEA is an exciting new team that has been curated to provide excellent customer service to over 1000 employees across Europe.
- The People Service Centre manage and implement HR processes, policies and practices across the region as well as maintaining employee data in the HRIS.
Key Responsibilities:
- Provide excellent support to our Creators through the People Service Centre, supporting the team development and becoming a knowledge expert.
- Understand the different processes, policies and practices across EMEA countries, driving harmonization, streamlining and improvements to create better Creator experiences and more efficient processes.
- Drive data accuracy in the HRIS, benefits system and payroll through the establishment of controls and attention to detail.
- Provide support to complex queries from Creators across the EMEA region throughout the employee lifecycle processes including starters, leavers and changes.
- Support and lead PC projects, coordinating multiple deliverables and deadlines simultaneously.
Knowledge, Skills & Experience:
- Strong HR lifecycle process experience.
- Proven process management, including documentation and driving improvements.
- Excellent relationship building and communication skills (written and verbal).
- Effective time management skills with the ability to meet set deadlines.
- Exceptional attention to detail and analytical skills.
- Workday experience is advantageous.
- European language skills are desirable.
- Passion and drive to continuously learn.
What can we offer?
- Annual performance bonus.
- 25 days' holiday plus bank holidays (plus a day’s celebration leave).
- 1 day paid leave to work on charitable projects.
- Half Day for Health (encouraging you to take time away for you & your wellbeing).
- 5% employer pension contributions.
- A reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback.
- Employee Assistance Programme (EAP).
Light & Wonder are an Equal Opportunity Employer and encourage applications from all walks of life regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
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