People Operations Coordinator

3 weeks ago


London, United Kingdom Joshua Robert Recruitment Full time

People Operations Coordinator – Birmingham – Reputable Charity – Training & Progression – Flexible Working Hours – Competitive Pay Rate – Temporary to Permanent Vacancy

The Organisation:

A responsible and progressive charity, aiming to provide social justice and support to vulnerable groups of people across the UK; victims of domestic violence, ex-offenders, young people, people with mental health difficulties and those struggling with substance misuse. They are a well-established organisation with a positive market reputation and over 20 years of experience in supported living.

This company are currently operating supported housing services for rehabilitating ex-offenders that have left a prison setting. The service ensures the instilling of independent living skills, positive wellbeing and personal development within ex-offenders, working towards their bettering of life and prevention of repeat offending.

The Opportunities:

People Coordinators are employed on a full-time basis, shift patterns – 9am till 5pm - Monday to Friday (35 hours per week paid)
Competitive pay rates; £17.21 (Umbrella).  
Contract length will be 12 weeks, maybe an extension.
Hybrid working - 2 days office & 3 from home The Responsibilities:

Developing a workplace where everyone can achieve their potential.
Ensuring our values and culture support our strategic objectives, and everyone understands their contribution toward our vision.
Building a diverse and inclusive organisation, where people feel a sense of belonging.
Developing and implementing policies, procedures and processes to support a high-quality, inclusive and supportive employee experience for all employees that ensures compliance with statutory and regulatory requirements.  
The People Operations Coordinator will play a pivotal role in supporting the delivery of efficient and effective people processes across the whole employee lifecycle. The role requires a strong focus on process improvement, exceptional customer service, and adherence to organisational policies. This position involves administrative support across the People and Culture team, ensuring confidentiality, accuracy, and compliance at all times.

People Operations
Employee Lifecycle Management:

Process starters, leavers, and changes to terms and conditions in a timely and accurate manner in readiness for payroll.
Prepare and issue employment-related documentation, including offer letters, contracts, and variation letters, within agreed SLAs.
Manage parental leave requests (maternity, paternity, shared parental leave) and flexible working requests in line with policies.
Provide TUPE administration support during business transfers. HR System and Absence Management:

Update and maintain accurate employee data in the HR system, ensuring timely input and compliance.
Manage and monitor absences, proactively working with teams to ensure absences are closed off in line with organisational policies. People Team Inbox Management:

Monitor and coordinate responses to queries in the People Team inbox, ensuring prompt and exceptional customer service.
Escalate complex queries to the Senior People Coordinator where necessary. Data Management and Reporting:

Support the efficient management of Data Subject Access Requests (DSARs) within legal timeframes.
Produce basic HR reports, providing accurate and meaningful data for internal stakeholders.
Maintain the confidentiality of all written and verbal communications in compliance with data protection regulations. Customer Service and Collaboration:

Respond to employee and manager inquiries, delivering exceptional customer service and championing the People and OD culture.
Work closely with other teams to ensure smooth processes and resolve issues effectively. Process Improvement and Administrative Support:

Identify opportunities to streamline and improve HR processes, contributing to the overall efficiency of the People Team.
Provide general administrative support across the People and Culture team as required, including organising files, coordinating meetings, and maintaining accurate records. Learning and Development

Support the administration of our induction programme.
Accurate and timely processing of booking requests and amendments, including, monitoring, and recording attendance at training sessions, issuing joining instructions, where required and working with management teams to arrange venue bookings and facilities.
System administration and accurate record keeping within our learning System Equality, Diversity & Inclusion

Support the administration and coordination of our EDI working group.
Supporting the organisation and administration of events and awareness sessions, raising the profile and awareness of Diversity and Inclusion through effective training and promotional activities.  
Person Specification:
ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCE

Experience of dealing efficiently with a range of enquires from a busy inbox.
Experience of preparing accurate data for payroll and for the production of specific management information/reports, using HR systems and databases (or similar)
Evidence of IT skills and the ability to quickly learn new systems.
Effective organisational and planning skills, with the ability to re-prioritise as needed.
Commitment to providing good customer service, adapting communication style as appropriate to differing situations.  
PERSONAL ATTRIBUTES

The role holder will possess excellent communication skills, and the ability to keep calm under pressure.
The role holder will operate as an ambassador for our team
The role holder will have the ability to build and develop good working relationships with colleagues and customers.
The role holder will be resilient and able to operate and to create clarity within an environment of ambiguity.
Be aligned to our Values. We are: Reliable, Inspiring, Courageous, Compassionate, Inclusive.
The Application:

Should you be interested in this role, please get in touch and apply today.
Maybe you know someone else who may be interested? We offer a £250.00 referral fee for successful referral placements



  • Greater London, United Kingdom Phoenix ME Full time

    People Operations CoordinatorEstablished since 1931, Phoenix ME specialise in the provision of high-quality Mechanical and Electrical (M&E) solutions. We pride ourselves on our commitment to innovation, quality, and exceptional customer service.We're looking for an enthusiastic People Operations Coordinator/ HR Coordinator to join our People team, who is...


  • Greater London, United Kingdom FRP Advisory Full time

    Role overviewThe People Operations Coordinator at FRP supports the People Operations team by managing HR processes and ensuring policy compliance. This role involves onboarding, processing job changes, maintaining employee files, and administering payroll and benefits. The People Operations Coordinator also collaborates with the People team and external...


  • Greater London, United Kingdom FRP Advisory Full time

    Role overviewThe People Operations Coordinator at FRP supports the People Operations team by managing HR processes and ensuring policy compliance. This role involves onboarding, processing job changes, maintaining employee files, and administering payroll and benefits. The People Operations Coordinator also collaborates with the People team and external...


  • Greater London, United Kingdom FRP Advisory Full time

    Role overviewThe People Operations Coordinator at FRP supports the People Operations team by managing HR processes and ensuring policy compliance. This role involves onboarding, processing job changes, maintaining employee files, and administering payroll and benefits. The People Operations Coordinator also collaborates with the People team and external...


  • London, United Kingdom Cision Full time

    People Operations Coordinator - GERMAN speakingLondon, England, United KingdomAt Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration,...

  • People Coordinator

    4 days ago


    London, United Kingdom Foundry Full time

    We’re looking for a People Coordinator to join the Foundry People team. Reporting into the People Manager, the People Coordinator is the first point of contact for all general People queries from Foundry’s global team; spread across EMEA, APAC and North America. The People Coordinator will play a key role in delivering an outstanding, customer-first...

  • People Coordinator

    4 weeks ago


    London, United Kingdom Asthma + Lung UK Full time

     We're seeking a part-time People Coordinator to join our team and make a significant impact on our organisation.Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people...


  • London, United Kingdom DiverseJobsMatter Full time

    This role is an Executive level role, sharing overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns). The role will be specifically responsible for: the people function , including team days, our annual retreat, and internal communications, as well as Human Resource management and...


  • London, United Kingdom DiverseJobsMatter Full time

    This role is an Executive level role, sharing overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).The role will be specifically responsible for:the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our...


  • London, United Kingdom Yext Full time

    Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge...


  • London, United Kingdom Office Angels Full time

    People Coordinator (Temporary)Start date: ASAPEnd date: 2 months possibly longerPay rate: £19.00 per hour plus holiday payHR System: Hi Bob (Global HR System) - it is essential you have knowledge of this HR system which is common in the Tech industry.Are you ready to join a dynamic and inclusive organisation, known for its commitment to fostering a safe and...


  • London Area, United Kingdom DiverseJobsMatter Full time

    This role is an Executive level role, sharing overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).The role will be specifically responsible for:the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our...


  • London Area, United Kingdom DiverseJobsMatter Full time

    This role is an Executive level role, sharing overall responsibility for the Lab’s impact with the other members of the Exec (CEO, COO, Director of Programmes and Campaigns).The role will be specifically responsible for:the people function, including team days, our annual retreat, and internal communications, as well as Human Resource management and our...


  • London, United Kingdom COYA Restaurant & Pisco Bar Full time

    About COYA Restaurants COYA is a luxury lifestyle group with two venues in London: Mayfair and Angel Court and global venues across the Middle East, Monte Carlo, Mykonos, Paris, Barcelona, and Marbella. Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and...


  • London, United Kingdom COYA Restaurant & Pisco Bar Full time

    About COYA RestaurantsCOYA is a luxury lifestyle group with two venues in London: Mayfair and Angel Court and global venues across the Middle East, Monte Carlo, Mykonos, Paris, Barcelona, and Marbella.Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings....


  • London, United Kingdom COYA Restaurant & Pisco Bar Full time

    About COYA RestaurantsCOYA is a luxury lifestyle group with two venues in London: Mayfair and Angel Court and global venues across the Middle East, Monte Carlo, Mykonos, Barcelona, and Marbella.Born from the spirit of an adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings.At COYA,...


  • London, United Kingdom RAVENSBOURNE UNIVERSITY LONDON Full time

    About the roleWe are looking for a motivated and experienced People Operations Manager to lead our People Operations team. In this key role, you will be responsible for ensuring the provision of an outstanding HR transactional service, focusing on maximising operational efficiency and enhancing the quality of customer service for managers and staff across...


  • London, United Kingdom RAVENSBOURNE UNIVERSITY LONDON Full time

    People Operations Manager About the role We are looking for a motivated and experienced People Operations Manager to lead our People Operations team. In this key role, you will be responsible for ensuring the provision of an outstanding HR transactional service, focusing on maximising operational efficiency and enhancing the quality of customer service for...


  • London, United Kingdom National Theatre Full time

    The primary focus of this role will be to coordinate the wide variety of training and development activities at the NT; based on both the People Development plan and the immediate needs of the organisation. This role will involve working extensively with our Learning Management System. This post will work closely with two People Development Advisors and...


  • London, United Kingdom nineDots.io Full time €31,000 - €34,000

    Why This Role? Salary : £31,000 - £34,000 Growth : Perfect for someone eager to get stuck into operations, build expertise, and take on more responsibility as they progress. Impact : You’ll be the go-to person for keeping operations running smoothly, from office management to reporting and supporting policy and process updates. The Role This is a...