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Spa Attendant Supervisor at Pennyhill Park
1 month ago
Pennyhill Park and The Spa, Bagshot, Surrey
Full Time
£28,102 per annum plus fantastic benefits
Closing Date: 21st February 2025
In a Nutshell
As Spa Attendant Supervisor, you will ensure that the Spa Attendant Team is supervised on the floor, ensuring all areas are cleaned and serviced to the required standard, while being aware of Security, Health and Safety, and exceeding our customers' expectations.
You will be passionate about delivering professional, efficient, and exceptional guest service at all times and will also possess strong organisational skills with a keen eye for detail.
Responsibilities:
- Ensure all Spa public areas are always cleaned to the required high standards.
- Maintain grooming standards of The Spa housekeeping team.
- Ensure the efficiency of Spa Attendants – all equipment in working order, reporting faults, ensuring actions followed through, assisting the FOH Manager in creating processes and procedures to ensure smooth running of the Spa Attendant Team.
- Ensure the department is fully stocked with supplies.
- Maximise all revenue generating opportunities through training of what is on offer at the Spa.
- Assist with compiling the departmental rota.
- Ensure all towels and robes are collected, laundered, and displayed in a timely manner.
- Assist with job chats and departmental meetings.
- Assist with the training and development of the team and ensure that Spa Health and Safety training is up to date.
- Adapt the rota in emergencies and in the absence of the FOH Manager and Duty Manager.
Take a look at the incredible range of benefits you can enjoy when you join the Exclusive team and how you can be rewarded and recognised for doing a fantastic job
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