Desktop Support Technician
4 weeks ago
IT Desktop Support
Job ID: 33736
£27,500 - £29,500 Per Annum
Full Time, Permanent
Monday Thursday - 8:30am 5:00pm, Friday 8:30am 2:30pm
Camberley
About the role
Our client based in Camberley who employ over 200 members of staff are seeking an additional IT Desktop Support member to join them in a full time, permanent position. This is a fantastic opportunity offering you a stable career with a reputable business and being a completely in-house role (not an MSP), you will be supporting colleagues not clients
Essential background for Desktop Support
- Minimum of 2 years relevant work experience in IT support.
- Hands on experience of Microsoft Windows environment.
- Working knowledge of Microsoft Office suites or equivalent applications.
- Working knowledge of computer hardware and peripherals.
- Fault logging systems.
- Experience of document management tools.
Desktop Support responsibilities:
- Use of ticketing system to facilitate Desktop Support.
- Use of document library to manage Work Instructions.
- Purchase, configure, install, and support mobiles devices and internal phone system.
- Liaise with the telephony suppliers.
- Purchase, install, configure, and support any client hardware and software.
- Set up new users and hardware onto the network.
- Set up and install printers.
- Maintain Asset register of all IT equipment.
- Maintain register of all software licensing.
- Have a basic understanding and support of all key business software packages.
- Proactively contribute towards improving the IT team to better support the business.
- Provide support and training to users of telephony, photocopiers, hardware, and software.
Benefits/ Other
- Profit Share Scheme 3% of salary across a year (This is based on company profit and is therefore not guaranteed).
- Enhanced Salary Sacrifice Pension Scheme After 3 months service, we pay 5% where an employee pays 3%.
- 24 days holiday (running Jan-Dec), increasing with service. 3-4 days are to be used for the December shut down. This will be worked out pro rata for part time.
- Two paid Volunteering Days per year.
- Free Work wear will be provided.
- Onsite parking.
- Retail Discounts.
- Cycle to work.
- Gym discounts.
- Car maintenance scheme.
- Eye care policy (money off glasses).
- Voluntary private healthcare schemes.
Embracing diversity in all its forms, our client is an equal-opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.
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