Desktop Support Technician

4 weeks ago


Frimley, United Kingdom Green Folk Full time

IT Desktop Support
Job ID: 33736
£27,500 - £29,500 Per Annum
Full Time, Permanent
Monday Thursday - 8:30am 5:00pm, Friday 8:30am 2:30pm
Camberley

About the role
Our client based in Camberley who employ over 200 members of staff are seeking an additional IT Desktop Support member to join them in a full time, permanent position. This is a fantastic opportunity offering you a stable career with a reputable business and being a completely in-house role (not an MSP), you will be supporting colleagues not clients

Essential background for Desktop Support

  • Minimum of 2 years relevant work experience in IT support.
  • Hands on experience of Microsoft Windows environment.
  • Working knowledge of Microsoft Office suites or equivalent applications.
  • Working knowledge of computer hardware and peripherals.
  • Fault logging systems.
  • Experience of document management tools.

Desktop Support responsibilities:

  • Use of ticketing system to facilitate Desktop Support.
  • Use of document library to manage Work Instructions.
  • Purchase, configure, install, and support mobiles devices and internal phone system.
  • Liaise with the telephony suppliers.
  • Purchase, install, configure, and support any client hardware and software.
  • Set up new users and hardware onto the network.
  • Set up and install printers.
  • Maintain Asset register of all IT equipment.
  • Maintain register of all software licensing.
  • Have a basic understanding and support of all key business software packages.
  • Proactively contribute towards improving the IT team to better support the business.
  • Provide support and training to users of telephony, photocopiers, hardware, and software.

Benefits/ Other

  • Profit Share Scheme 3% of salary across a year (This is based on company profit and is therefore not guaranteed).
  • Enhanced Salary Sacrifice Pension Scheme After 3 months service, we pay 5% where an employee pays 3%.
  • 24 days holiday (running Jan-Dec), increasing with service. 3-4 days are to be used for the December shut down. This will be worked out pro rata for part time.
  • Two paid Volunteering Days per year.
  • Free Work wear will be provided.
  • Onsite parking.
  • Retail Discounts.
  • Cycle to work.
  • Gym discounts.
  • Car maintenance scheme.
  • Eye care policy (money off glasses).
  • Voluntary private healthcare schemes.

Embracing diversity in all its forms, our client is an equal-opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief.

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