Engineering Coordinator
4 weeks ago
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London's historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).
Four Seasons Hotel London at Tower Bridge is looking for an Engineering Coordinator to join our Engineering team.
The Role of the Engineering Coordinator:
The Engineering Coordinator will work closely with the Director of Engineering to support all Hotel and Residential Maintenance and Capital Project activities. They will be the first point of contact for internal and external customers seeking support and information from the Engineering Department. The Engineering Coordinator will provide administrative support to the Director of Engineering and the Engineering Department and manage office functions including: HotSOS Service Order coordination, contractor work permits and access coordination, department record keeping, daily office operations, purchase requisitions, bid packages, and providing general support services for the engineering staff. They will also coordinate and schedule the regular contracted maintenance services and maintain an annual calendar of those services as well as all required regulatory inspections for the hotel.
- Coordinate Engineering Department activities, work direction, and support systems.
- Coordinate and schedule the regular contracted maintenance services and maintain an annual calendar of those services as well as all required regulatory inspections for the hotel.
- Independently maintain and update administrative policies and processes.
- Set up, maintain, and organize department's central files, information, filing, and messages.
- Assist facilities staff in locating parts, supplies, and materials.
- Prepare and maintain RFP's, bid information, and other contract documents.
- Prepare internal bill-backs and documents to cost centers supported by the Engineering Department.
- Provide administrative support to the Engineering team.
- Manage the HotSOS system, including receiving work requests, assigning service orders, entering system data, and providing the overall system administration.
- Complete additional responsibilities as assigned.
What you bring:
- 2-3 years of administrative experience, ideally in engineering, facilities, or hospitality.
- Proficiency in Microsoft Office Suite; experience with HotSOS or similar service order systems is a plus.
- Strong attention to detail and the ability to manage multiple tasks and deadlines efficiently.
- Excellent verbal and written communication skills with the ability to work with internal teams and external vendors.
- Ability to independently manage tasks, resolve issues, and prioritize in a fast-paced environment.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- £36,000 package which includes hotel service charge, and salary
- 40 hour working week
- Excellent training and career development opportunities
- Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service
- Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
- Up to 2 paid Wellness days per year
- Holiday entitlement increases with years of service up to 33 days off
- Free Life Insurance
- Bupa Dental and MediCash plan available
- Opportunities to build a successful career with global potential
- Season ticket loan & cycle to work scheme
- Free uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream- a salary advance benefit
- Employee Recognition Programmes
- &many, many more surprises to discover
We look forward to receiving your application
All applicants must hold the Right to Work in the UK
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