TRICARE Beneficiary Services Representative-Croughton-C

5 months ago

Northamptonshire, United Kingdom Leidos Full time

Description

Are you looking for your next “great mission” professionally?  Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? Leidos has the perfect job for you Croughton, UK 

The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every day  Leidos offers great benefits: competitive PTO packages, 10 paid federal holidays, college tuition and technical certification assistance, on the job training, paid parental leave, paid disability leave AND an incredible internal/external referral bonus program that rewards you for knowing and introducing great talent to us

As part of the Leidos team as a Beneficiary Services Representative you will provide Beneficiary education and enrollment services for the TRICARE Overseas Program under the Defense Health Agency.  You will also provide specific services to all eligible beneficiaries including beneficiary education and enrollment designed to assist in operating an integrated healthcare delivery system for all eligible beneficiaries overseas. Under minimal supervision, you will serve as a liaison for the beneficiary population. This great job opportunity makes a difference for so many of our valued military families

PRIMARY DUTIES:

  • Verify benefits eligibility and process enrollments, disenrollments, portability transfers, and more using the Defense Online Enrollment System, Customer Relationship Manager systems, etc. Register beneficiaries in the Composite Health Care System 
  • Resolve enrollment discrepancies between systems, and run weekly reports
  • Perform Primary Care Manager changes, following the Military Treatment Facility guidelines
  • Provide education on resources and benefits, enrollment/disenrollment information, and customer service to beneficiaries on the phone and in person
  • Collect, process, retrieve, and disseminate transfer information for active-duty portability/disenrollment processes
  • Conduct briefings for In Processing, Out Processing, Maternity, and others
  • Provide basic claims assistance such as providing information on the status of claims
  • Collect and record other Health Information into applicable systems
  • Assess the appropriate assistance levels and when forward a call or refer as needed to address the beneficiary’s question
  • Collect and report information on daily activities performed
  • Complete on a timely basis and comply with HIPAA regulations, Leidos, and other training and refresher courses
  • Maintain confidentiality and proper handling of Protected Health Information
  • Adhere to a business casual dress code

MINIMUM REQUIRED SKILLS:

  • High school diploma or GED
  • Must be SOFA/Command Sponsored as a dependent of an Active-Duty Service Member or DoD employee
  • Must be a US Citizen to be considered for this position
  • Be eligible for and maintain ADP II/IT II clearance
  • Three years’ cumulative experience in the following areas:
  • Experience in U.S. military healthcare delivery system or civilian managed care medical/administrative environment
  • Experience in a medical or clinical environment
  • Experience with the CHCS or civilian healthcare computer system and in processing medical claims
  • Experience in a public environment

DESIRED:

  • Be fluent in English
  • Proficient in written and oral communications
  • Possess effective presentation skills
  • Computer literate with Internet research experience
  • Proficient with Microsoft Office 2010 or later applications—Word, Excel, PowerPoint, and Outlook
  • Ability to reply tactfully with people on the phone and in person
  • Ability to work independently and under general supervision
  • Excellent organizational skills and time management skills
  • Detail oriented
  • Ability to multitask
  • Associate degree is preferred
  • Knowledge of Defense Enrollment Eligibility Reporting System and CHCS.

Apply today to learn more about how you can join this worthwhile mission.

Original Posting Date:2024-03-18

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • TRICARE Beneficiary Services Representative-Croughton-C

    5 months ago

    Northamptonshire, gb, NN13, Brackley Leidos Full time

    Description Are you looking for your next “great mission” professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? Leidos has the perfect job for you Croughton, UK! The BEST and BRIGHTEST come to Leidos, where we take pride in making a difference for every day! Leidos offers great benefits:...

  • Client Service Representative

    1 month ago

    Northamptonshire, United Kingdom OASIS Group - Information Secured Full time

    About the RoleWe are seeking a highly skilled and dedicated Client Care Representative to join our team at OASIS Group - Information Secured. As a key member of our client-facing team, you will be responsible for delivering exceptional client service and ensuring that our clients receive the highest level of care and support.Key ResponsibilitiesProvide...

  • Client Service Representative

    1 month ago

    Northamptonshire, United Kingdom OASIS Group - Information Secured Full time

    About the RoleWe are seeking a highly skilled and dedicated Client Care Representative to join our team at OASIS Group - Information Secured. As a key member of our client-facing team, you will be responsible for delivering exceptional client service and ensuring that our clients receive the highest level of care and support.Key ResponsibilitiesProvide...

  • Sales Representative

    1 month ago

    Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    Field Sales RepresentativeWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at ACS Staffing Solutions. As a Field Sales Representative, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.Key...

  • Sales Representative

    1 month ago

    Northamptonshire, United Kingdom ACS Staffing Solutions Full time

    Field Sales RepresentativeWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at ACS Staffing Solutions. As a Field Sales Representative, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.Key...

  • Site Manager

    2 months ago

    Brackley, Northamptonshire, United Kingdom HVAC Recruitment Full time €45,000

    Site Manager up to £45,000 plus benefits MOD Contract RAF Croughton in Banbury Oxfordshire Company vehicle or Car allowance Two global, leading Facilities Management companies have merged, and are now looking for a Site Manager to join their team in Banbury, Oxfordshire. This offers a fantastic opportunity to join a rapidly growing outfit with excellent...

  • Scoping Project Manager

    2 months ago

    Brackley, Northamptonshire, United Kingdom HVAC Recruitment Full time €45,000

    Scoping Project Manager up to £45,000 plus benefits MOD Contract RAF Croughton in Banbury Oxfordshire Company vehicle or Car allowance Two global, leading Facilities Management companies have merged, and are now looking for a Scoping Project Manager to join their team in Banbury, Oxfordshire. This offers a fantastic opportunity to join a rapidly growing...

  • HGV Class 2

    1 week ago

    Northampton, Northamptonshire, United Kingdom 24-7 Recruitment Services Full time

    CLASS 2 HGV DRIVERS 24-7 Recruitment Services acting as an Employment Business are currently recruiting for Class 2 HGV drivers for a well known client based in the Crick area (NN6) - multinational clothing, footwear and home products retailer. The client in question is a very reputable high-street name dealing with clothing and furniture. they are a very...

  • Customer Representative

    1 week ago

    Corby, Northamptonshire, United Kingdom Mutual Clothing and Supply Company Ltd Full time €300

    Customer Representative Pay: £300.00 per week with additional performance related bonuses Hours: 25 hours per week Location: Corby (Field Based) Permanent employedfield-based role managing a Home Collected consumer credit round in the Corby area. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated....

  • HGV (Cat C+E) Drivers

    2 months ago

    Great Houghton, Northamptonshire, United Kingdom CV-Library Full time

    HGV1 (C+E) DRIVERS ONGOING WORK     DAYS     £17.54PH     OVERTIME TIME & 1/2    IMMEDIATE STARTS Pertemps Milton Keynes branch are currently recruiting HGV1 (C+E) Drivers for our client based in Northampton for ongoing work. Shifts: 2-5 Shifts per week (your choice) Start times: (Apply online...

  • Service Engineer

    3 weeks ago

    Northamptonshire, United Kingdom Orion Electrotech Full time

    Service Engineer Location: Northampton Orion Electrotech are working with a leading family run business who are looking for a Service Engineer to come and join their amazing team! As a Service Engineer, your mission will be to provide outstanding service to their clients by diagnosing, troubleshooting, and resolving issues efficiently. You’ll work on a...

  • Representatives - Sales Agents

    1 week ago

    Corby, Northamptonshire, United Kingdom Quest Employment Full time €30,000

    Are you a proactive individual looking to develop your sales career in a dynamic environment? Our client, a leading supplier of disposable catering products, is seeking a Sales Representative to be based at their new site in Corby. The purpose of the role is to handle incoming enquiries, provide exceptional customer support, and help drive business growth...

  • Sales Representative

    1 week ago

    Corby, Northamptonshire, United Kingdom Quest Employment Full time €30,000

    Are you a proactive individual looking to develop your sales career in a dynamic environment? Our client, a leading supplier of disposable catering products, is seeking a Sales Representative to be based at their new site in Corby. The purpose of the role is to handle incoming enquiries, provide exceptional customer support, and help drive business growth...

  • Service Advisor

    2 days ago

    Dallington, Northamptonshire, United Kingdom CV-Library Full time

    Service Advisor - £30,000 –  Family Run Garage  – Northampton Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Northampton *Please only apply if you have Main Dealership experience* 8am-5:30pm Monday - Friday No...

  • Advisor services

    3 weeks ago

    Corby, Northamptonshire, United Kingdom Adecco Full time

    I have a large client in Corby who are currently recruiting for Customer Service Representatives to join their busy Customer Interaction Department. This position will be on an ongoing basis with the potential to go permanent for the right candidate. The Training will be for approx. 7 weeks and the hours will be 9am - 3pm Monday - Friday. After training...

  • Class 2 Driver

    1 week ago

    Kettering, Northamptonshire, United Kingdom 24-7 Recruitment Services Full time €17

    24-7 Recruitment Services are recruiting HGV class 2 drivers for a well known client based in Kettering. As a Class 2 Driver, you will be responsible for delivering a range of products to supermarkets, corner shops, and other retail outlets. In addition to food deliveries, you will also deliver products for clients such as Crocs and Oxford University Press....

  • Client Care Representative

    1 month ago

    Northamptonshire, United Kingdom OASIS Group - Information Secured Full time

    The RoleIn this role you will be primarily responsible for servicing client requests as a ‘first point of contact’ for clients into the group. This role will process client orders, update information in systems, respond to routine enquiries and ensure that service levels and quality standards are met. In this role you will work closely across all...

  • Service Engineer

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Owen Daniels Consultancy Full time

    Are you looking for an established company within the cooling ad heating sector? We are supporting a largely respected Air Conditioning & Refrigeration business. They service, install and maintain air conditioning and refrigeration units across the UK. This Service Engineer will be responsible for servicing company equipment across a variety of new and...

  • HGV Class 1 Driver

    3 hours ago

    Northampton, Northamptonshire, United Kingdom 24-7 Recruitment Services Full time €18

    Class 1 HGV driver Have you got what it takes to succeed The following information should be read carefully by all candidates. *\*at least 3 year road experience on Class 1 required\** 24-7 Recruitment Services acting as an Employment Business are currently recruiting for experienced Class 1 HGV drivers on behalf of our client in Northampton (NN4). We...

  • Information Technology Service Delivery Manager

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Full time €40,000 - €43,000

    Role: Service Delivery Manager We are currently working with a large sale IT Services organisation who require a Service Delivery Manager to join their expanding and busy team. You will be responsible for service delivery to high-profile customers currently using the Managed Service platform. You will strive for all-round service excellence into the customer...