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Digital Project Manager

2 months ago

Wakefield, United Kingdom GBS - Global Full time
Introduction

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

 

We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

To effectively manage the delivery of commercially viable digital solutions, enabling the strong sustainable growth of Gallagher Communications. Develop and maintain business relationships with clients and internal teams to promote service delivery excellence. Assist in the development and improvement of Digital Team processes.


How you'll make an impact

Effective delivery of digital solutions

  • Manage project-based work including timescale and budget responsibility
  • Facilitate project meetings, internally and externally
  • Support in the delivery of responses to win new business (written and face to face)
  • Effectively manage project resource across a range of projects and delivery timescales
  • Contribute to all aspects of project management and support other roles and teams where there is a project need or skills gap
  • As required, perform the role of any lower role in the team to ensure project success

Relationships

 

  • Respond to and resolve client issues and escalate as required
  • Build and maintain effective internal relationships with other members of all teams across the business (including, Consulting, Creative and Operations)
  • Mitigate conflicts by proactively seeking outcomes that are acceptable to all stakeholders
  • Demonstrate influence and professionalism internally amongst colleagues, positively representing the business and its culture

Development of team capability

  • Enforce team processes to sustain service delivery quality and efficiency
  • Be a source of process expertise in delivering client solutions for the wider business
  • Encourage working within an environment where the team’s ideas are recognised and followed through

 Work planning

  • Provide reasoned estimates of time and resource needed for digital projects
  • Supervise project delivery to deliver within time, budget, and quality constraints
  • Guide other members of the team to help them make the right decisions when working within budgets and timescales
  • Work with the Operations team to oversee project allocation at a team and company level
  • Support in day-to-day task management and prioritisation for team members

 Other

  • Working outside of core office hours to accommodate clients as required
  • Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and Gallagher’s shared values; putting clients at the heart of our business

 

Plus, any additional duties and responsibilities that may reasonably be expected to be undertaken in accordance with the role.


About You

 

Essential

  • Proven experience and competency in the field of digital project management
  • Awareness of relevant project management methodologies
  • Experience in administering Atlassian JIRA from project to ticket to teamAbility to oversee and manage multiple time-competing projects
  • Commercial awareness
  • Excellent communication skills
  • A confident quick learner and self-motivated
  • Ability to manage complex projects and work under pressure
  • Strong attention to detail and a commitment to delivering high quality results

Desirable

  • Good understanding of US benefits and/or UK retirement savings
  • Experience in working with software application lifecycles

Eligibility Requirements

 

  • Must have the Right to Work in the United Kingdom. 

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

 

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.