Alarm Receiving Centre
5 days ago
Who we areEnvision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in house CAT1 Alarm receiving Centre in Craigavon, BT66 6SY. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. As part of our team, you’ll have the opportunity to make an impact that people can feel. The world is waiting for you and so are we.We are currently looking for an Alarm Receiving Centre (ARC) Operative to join our team. In this part-time, permanent position you will cover holidays and gaps in the rota and will be located in Silverwood Business Park, Craigavon, BT66 6SY.What we offer Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Paid Annual Leave, plus bank holidays (Holiday buy back option available)Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy Access to business resource groupsWhat you will do:Monitor, interrogate and respond to CCTV/Alarm activations, including escalation and reportingAnswer intercoms and inbound telephone calls professionally, quickly and effectivelyEffectively use the telephone systems and follow the guidance of the company policy and proceduresSupport the Control Room Supervisors and in their absence to take control of the operations (subject to training)Monitor and handle all incoming CCTV/Alarm activations for mobile patrol vehicles and dispatch mobile response teams accordinglyReport any operational difficulties and problems to the supervisor on duty What we look for:The ability to work under pressure, to be self-motivated and able to work independently or as a team memberThe ability to prepare letters, reports and documents in an accurate and concise mannerThe ability to communicate diplomatically and effectively, both verbally and in writingSufficient investigative skills to identify the root cause of any problems identifiedSIA (Security Industry Authority) CCTV license desirable however this can be provided via the in house training team.IT literacy and a minimum of grade C in English and Maths.#LI-Onsite#GOSIA
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Alarm Receiving Centre
5 days ago
Co Armagh, United Kingdom Johnson Controls Full timeWho we areEnvision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in house CAT1 Alarm receiving Centre in Craigavon, BT66 6SY. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly...
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Alarm Receiving Centre
5 days ago
Armagh, United Kingdom Johnson Controls Full timeAlarm Receiving Centre (ARC) Controller Join to apply for the Alarm Receiving Centre (ARC) controller role at Johnson Controls. About the Role We are currently looking for an Alarm Receiving Centre (ARC) Operative to join our team. In this full‑time, permanent position you will work on 12‑hour shifts operating on a 4 days on 4 days off rota and will be...
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Alarm Response Centre Administrator
5 days ago
Co Armagh, United Kingdom Johnson Controls Full timeEnvision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in house CAT1 Alarm receiving Centre in Craigavon. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set the...
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Alarm Receiving Centre
5 days ago
Armagh, United Kingdom Johnson Controls Full timeWho We Are Envision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in‑house CAT1 Alarm Receiving Centre in Craigavon, BT66 6SY. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly...
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Alarm Response Centre Administrator
5 days ago
Armagh, United Kingdom Johnson Controls Full timeEnvision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in‑house CAT1 Alarm Receiving Centre in Craigavon. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set...
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Armagh, United Kingdom Johnson Controls Full timeA leading security systems provider in Armagh is looking for a full-time Alarm Receiving Centre Administrator. This office-based role involves performing various administrative duties in the Alarm Monitoring Centre, including managing keyholder information and processing customer queries. The ideal candidate will contribute to maintaining high service...
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ARC Controller: 12‑Hour Security Monitoring
5 days ago
Armagh, United Kingdom Johnson Controls Full timeA security systems service provider in Craigavon is seeking an Alarm Receiving Centre (ARC) Controller. In this full-time role, you will monitor and respond to alarm activations, answer inbound calls, and ensure effective communication. The ideal candidate must be self-motivated, possess investigative skills, and have a minimum grade C in English and Maths....
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Part-Time ARC Controller
5 days ago
Armagh, United Kingdom Johnson Controls Full timeA leading security systems provider is seeking a part-time Alarm Receiving Centre (ARC) Operative in Armagh. You will monitor CCTV and alarm activations, handle inbound calls, and support operations. Candidates should be self-motivated, able to work under pressure, and possess effective communication skills. With a commitment to safety and employee...
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Garden Centre Assistant
2 weeks ago
Sudbury CO BG, United Kingdom Perrywood Garden Centre & Nurseries Ltd Full time £78,000 - £120,000 per yearPay: £7.55 - £12.21 per hourJob description:Garden Centre AssistantFull time, working an average of 39 hours per weekWe have recently opened our brand-new garden centre in Sudbury, Suffolk and we are excited to be expanding our Retail team.Perrywood is an independent, family-owned garden centre and nursery group run by the Bourne Family. Our Tiptree,...
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Customer Operations Manager
3 days ago
Craigavon, Co. Armagh, United Kingdom NIE Networks Full timeWe’re looking for a Customer Operations Manager to lead our customer service operations at NIE Networks. This role will oversee key teams including our Contact Centre, Vulnerable Customer Team, Digital Contact Team, CNS Team, and Customer Engagement & Administration. You’ll drive efficiency, optimise service delivery, and ensure compliance with...
