Group Complaints Manager

Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department.This role is offered on a hybrid or office-based basis.You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all their Operations.This will suit an experienced...

Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department.This role is offered on a hybrid or office-based basis.You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all their Operations.This will suit an experienced...

Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department. This role is offered on a hybrid or office-based basis. You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all their Operations. This will suit an experienced...

Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department. This role is offered on a hybrid or office-based basis. You will be supporting all Group Companies, meaning that you will be involved in a wide variety of cases across all their Operations. This will suit an experienced...

Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department.Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.This role is offered on a hybrid or office-based basis.You will be supporting all Group Companies, meaning that...

What will I be doing? As our Complaint Manager, you'll provide exceptional customer service with a personal touch as you play a vital role in our commitment to quality and service. As part of your everyday role, you will: Embrace the 'phone first' strategy to ensure a personalized approach to the complaints process. Proactively manage your...

**Job description** Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top...

It is our ambition at NNUH to provide an outstanding patient and carer experience and we have been redesigning our PALS & Complaints service to provide a seamless, supported service for people raising concerns and to support an organisational culture of learning and improvement. The PALS and Complaints service sits within the wider Patient Engagement &...

Job summary 9 Month fixed term contract/secondment opportunity. The PALs Team work to resolution Patient and family queries supporting the trust to use feedback to drive trust wide improvement. To ensure the efficient day to day running of the Patient Advice & Liaison Service (PALS) and Complaints Service. To provide effective and efficient...

Generate routine and non-routine correspondence independently. Assist patients and their Carers by arranging translation/interpretation facilities. Update DATIX and other internal systems. Assist the PALS and Complaints Team with data management utilising PAS and other departmental patient databases. Assist PALS and Complaints cases and investigations,...

It is our ambition at NNUH to provide an outstanding patient and carer experience and we are now entering an exciting phase - the redesign of PALS & Complaints to provide a seamless, supported service for people raising concerns and to support an organisational culture of learning and improvement. The PALS and Complaints service sits within the wider...

Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department. This role is offered on a hybrid or office-based basis. This will suit an experienced Complaints/Customer Relations professional from the Insurance Industry, so you can lead this vital business activity forward for the Group. This is...

Our expanding Insurance client has created a new role of Group Complaints Manager to join their Central Assurance Department. This role is offered on a hybrid or office-based basis. This will suit an experienced Complaints/Customer Relations professional from the Insurance Industry, so you can lead this vital business activity forward for the Group. This is...

**Group Risk and Resilience Manger** **£51,124.12 Norwich** **37 Hours per week** Norse Groups SHEQ Department delivers support and compliance for all Safety, Health, Environment and Quality disciplines from their central support function, ensuring strategy is effective and consistent across the Group. Norse Groups Health and Safety Department currently...

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementaryemployment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...

PALS and Complaints Admin assistant (NHS AfC: Band 3) - Patient Experience - Norfolk and Norwich University Hospitals NHS Foundation Trust Norfolk and Norwich University Hospitals NHS Foundation Trust – Norwich, Norfolk 9 Month fixed term contract/secondment opportunity. The PALs Team work to resolution Patient and family queries supporting the trust to...

**GROUP SUPERVISORS JOB DESCRIPTION** St Barnabas Counselling Centre, known by many as ‘St Bs’ is an accredited BACP service providing a professional low-cost counselling service for adults within Norfolk. We pride ourselves on having a history of almost 50 years and are staffed by a team of 30 volunteer counsellors offering counselling to clients in a...

**GROUP SUPERVISORS JOB DESCRIPTION** St Barnabas Counselling Centre, known by many as ‘St Bs’ is an accredited BACP service providing a professional low-cost counselling service for adults within Norfolk. We pride ourselves on having a history of almost 50 years and are staffed by a team of 30 volunteer counsellors offering counselling to clients in a...

**GROUP SUPERVISORS JOB DESCRIPTION** St Barnabas Counselling Centre, known by many as ‘St Bs’ is an accredited BACP service providing a professional low-cost counselling service for adults within Norfolk. We pride ourselves on having a history of almost 50 years and are staffed by a team of 30 volunteer counsellors offering counselling to clients in a...

**Responsibilities will include but are not limited to**: Day-to-day operational management of services within the Day Services portfolio, supporting the Head of Service in ensuring that services are delivered efficiently and effectively to a high standard that will meet commissioning and CQC standards. Directly influence decisions made in relation to the...