Credit Policy Manager

2 weeks ago


Birmingham, United Kingdom Portfolio Credit Control Full time

Portfolio Credit Control are currently partnered with a well-established, innovative, design & engineering consultancy who have worked closely with some of the most reputable developers and construction businesses in the UK. The business are currently looking to bring in a Credit Controller who are willing to investigate, build long term relationships and become a part of the long-term growth of the company. This is a great opportunity for someone who is happy to be at the forefront of the credit control function. RequirementsQualifications: * ICM or equivalent would be desirableExperience: * 3 years working in in a Collections/Credit Control environment. * Skills: * Excel: Intermediate level in order to create spreadsheets and maintain databases when required. * Telephone Skills: Ability to handle all types of calls, whether internal or external, in a polite, helpful and informative manner * Able to work collaboratively, thus building strong relationships with Project Managers and Finance colleagues * Skilled at prioritising workload to ensure key deadlines are met * Organised and flexible * Effective communicator Responsibilities * To assist in the collection of external customer debt. * To inform and resolve any issues or disputes on external Customer accounts that may prevent payment. * To build internal Customer relationships to assist in the Cash Collections role. * To build external Customer relationships to assist in the collection of cash. * To ensure that appropriate action is taken against accounts that are in default, in line with the Cash Collections procedure. * To maintain Customer account records to communicate previous actions taken. * By submitting your details, you are agreeing to ourPrivacy Policy and to receive related communications from the Portfolio Group.


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