Mortgage Underwriter
3 weeks ago
Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection, retirement income, savings, lending, and advice, fintech and mortgage businesses under one umbrella. Created at the start of 2022 through the merging of our long-standing and trusted retail retirement and insurance businesses, we’re a fast-growing division with big, customer-centred ambitions.
We’re recruiting for an Equity Release Mortgage Underwriter to join us. We’re offering a competitive base salary. You will provide and deliver resolution on medium to high risk or complex cases received by the underwriting team, in line with Group Service Levels, whilst adhering to strict audit and underwriting guidelines and criteria.
Assessing and processing applications where case is within mandate ensuring acceptability of risk and liability, then authorise as per Legal & General Home Finance (LGHF) guidelines escalating to Underwriting Manager/Technical Manager for more complex cases or queries
Interacting with customers by telephone, e-mail and letter in order to gather information required to process and assess applications
Delivering a high standard of customer service and monitoring the standard exhibited by Junior Underwriters and Underwriting Administrators, highlighting areas for improvement to the Underwriting Manager
Analysing underwriting data to identify trends and produce necessary reports or findings, including statistical information where appropriate in relation to underwriting activity and bring to the Underwriting management and team’s attention for review
Experience as a Mortgage Underwriter
Minimum of GCSE English and Mathematics or equivalent
Understanding of Anti Money Laundering (AML), ‘Treating Customers Fairly’ (TCF), Data Protection requirements
Computer literate in Microsoft
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Private medical insurance (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
There are the many discounts we offer – both for our own products and at a range of high street stores and online
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.
Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.
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